Today was our yearly maintenance and system test. Jeffrey Krantz was our technician. He was on time, efficient and very nice. He explained what he was doing and answered all of my questions. In addition to the yearly maintenance check, we also had a four-year-old battery which needed replacing. Likewise, the office staff in Omaha is helpful and always reminds me when we are due for our yearly maintenance. I highly recommend them.
The technician was very knowledgeable in the maintenance of our generator. He did a quality inspection of the unit and performed all required checks including the full failover from city power via the transition switch. He informed us of each step being taken and warned us of possible circuit breaker triggering that could occur during the full failover testing.
BP
Brian Policky
Aug 7, 2026
Got annual maintenance on my whole house generator. He was on time, efficient, and had it pretty much all done before I realized it was even happening! Jeff K is an absolute ACE!!!
CL
Carol E. Lynch
Aug 4, 2026
In less than 2 and on half weeks our generator installed. In one day after filling out the request for a quote we had one. Everyone knew their role. The installation went well and communication with the office staff was excellent. We would suggest them to anyone.
Generac standby generators provide ultimate protection for your family by automatically restoring power within seconds of an outage. This reliable backup system ensures that your children stay warm/cool, your food stays fresh, and your household routines are never disrupted by severe weather.
Warm and Welcoming Office Support
Mrs. Jessica and Mrs. Cindy treat you like family from your very first phone call.They patiently answer every question, coordinate all your local permits, and schedule appointments around your busy family calendar.Their friendly updates keep you informed and stress-free throughout the entire generator installation process.
Trustworthy and Educational Sales Guidance
Mr. Colin visits your home to assess your family’s unique daily energy needs.He takes the time to educate you on how a Generac generator protects your appliances and safeguards your home.Instead of pushing a sale, he helps you select the perfect generator size to keep your loved ones safe and comfortable.
Caring and Professional Installation Crew
Mr. Josue and Mr. Robert carefully prepare the outdoor site, placing the unit on a secure pad while respecting your yard and landscaping.Mr. David and Mr. Angel handle the complex electrical wiring, safely integrating the automatic transfer switch to protect your home's power grid.Mr. Scott expertly manages the fuel line plumbing, ensuring a secure and flawless connection to your gas source.
Family-Focused Walkthrough and Safety Testing
The whole crew runs a live power simulation to prove your Generac generator works perfectly before they consider the job done.They teach you how to track your generator using the Mobile Link app so you can monitor your home's safety from anywhere.They leave your property spotless, giving your family complete peace of mind for the next big storm. Thank you Generac family you all are AMAZING!!! You've earned a life long customer!!!👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️