Laney's Inc.

Reviews

• CL

  Cory Lee

  Aug 11, 2026
  5.0
  Darian did great work, very respectful, professional and efficient. Darian arrived at my house and got right to work diagnosing my plumbing issues. He listened to what I wanted done and communicated with me as to what could be done and provided me very detailed quotes for everything we had discussed. Darian made it very easy for me to make a well informed decision and I felt comfortable working with him and Laneys. Thank you!
• HF

  Harchie Figuerres

  Aug 9, 2026
  5.0
  We had a great experience with Jermaine Brandt from Laney’s! Our AC suddenly stopped blowing cold air over the weekend, and after contacting a few HVAC companies, Laney’s was the only one that got back to us. They returned our call within just a few minutes, which we really appreciated. Jermaine was professional, prompt, knowledgeable, and, most importantly, honest. He explained everything clearly and made the whole experience easy and stress-free. It’s not always easy to find someone you feel you can trust, especially when dealing with an unexpected repair over the weekend. We’re very thankful for Jermaine’s excellent service and would highly recommend him and Laney’s to anyone needing HVAC service!
• JD

  Jon Duphorn

  Aug 7, 2026
  2.0
  Wasn't entirely happy. The servicemen were training a new guy so he went through everything with him. That was OK but he decided he had to checkout the pressure relief value which Noone in the past service calls since you people had installed the furnace system. Of coarse once he opened it he tried to close it but of course they will if they haven't been opened in some time. I can't have it leaking so to fix it and replace it it would cost me an additional $100. Now I am sure that value is all of $10 and they were already there on the service call. This was beginning to smell like One Hour Service who jack up their price to a different payment level to make more money. I called you guys for the checkup early so I could save $40. That would have cost me $100 for the check up. Instead I ended up paying $200 for additional service and a $10 part jacked up 10 times the cost. No service technician played with that valve before and if it was needed it would still blow under high pressure. Of course it is going to leak once opened and continue to because of calcium build up. He barely tapped it with a screwdriver to try and get it to stop leaking. Needless to say, I am not a happy customer and may look elsewhere for my service needs. J.C. Duphorn
• GW

  Gwenn Williams

  Aug 4, 2026
  5.0
  Matt was great all around! I got a call before he came, giving me his expected arrival time and his name and headshot. I appreciated that so I didn't have to worry about opening the door to the wrong person. He showed up on time. When he came into my house to check the A/C control and heating system, he had protectors over his shoes to keep the floor clean. I went with him to the A/C unit in my backyard. He explained what needed to be done and the approximate price, and then he went right to work. It only took him a short time (maybe 20 minutes?), he ran my credit card, and sent me the invoice. It was a very quick and easy experience, and my A/C runs great!
• ES

  Erin Sherwood

  Jul 30, 2026
  1.0
  First off, we understand that it has been extremely hot and companies are very busy right now. We were given a service window of noon to 5pm and told we would receive a 20-minute arrival notice. My husband took time off work as he works an hour away. Unfortunately, no technician arrived. The next morning, he called and was assured that someone would be there at 4pm that day. He took additional time off work. He called at 4:30, he was told we were the next stop after the technician finished the current job. Again, no one showed up. He contacted a competitor who was able to schedule us for the next day with an exact appointment time. One thing that stood out was that every time he called, he spoke with a different person. I'm not sure what is happening with the dispatch/office processes, but the service seemed disorganized with no regard to customer service or managing expectation.

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