In 2018, the Rifenburg Companies celebrated 60 years in business.
Founded by Ken Rifenburg, the company has evolved gradually over the years. In 1972, it had approximately 60 employees and its projects included many small New York State Department of Transportation projects.
Today, the Rifenburg Companies has grown to more than 350 employees and completes more than $90 million in projects annually for municipalities, state agencies, and private companies including industrial sites, commercial and residential developments, office parks, and more.
"Our father started the business with a dedication to customer service and high-quality work. Our reputation continues to be built on the satisfaction of our clients," says President George Rifen
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.