O'Brien Service Company

Reviews

• AC

  Amanda Clardy

  1 day ago
  5.0
  Rich and the rest of the crew did a great job installing a new HVAC system for us. They were on time, polite, professional and they cleaned up completely after they were all done. Highly recommend.
• CP

  Colleen Parker

  1 day ago
  5.0
  I was extremely satisfied with the work the OBrien team did on my home while installing my AC. They were very professional, knowledgeable and arrived on time. I would definitely use again.
• PH

  Peggy Hendrix

  5 days ago
  5.0
  My experience with O’Brien Service has always been exceptional. From the time they send a technician out to diagnose problem until situation is resolved, every person is very professional and knowledgeable. Matt Buckingham explains everything up front, quotes the job, and schedules when the work is to be done. With this most recent improvement to my upstairs unit to prevent condensation, technicians Gauge, Nick, Eli were wonderful to work with and take care of every detail, including total cleanup. I can highly recommend this company for any HVAC needs! Thank you, O’Brien Service team!!!
• RJ

  Rachael Johnson

  5 days ago
  5.0
  They were fantastic! They showed up on time and were incredibly courteous. I needed help with a leak in the bathroom, and the whole experience was easy, professional, and stress-free. I'll definitely use them again and would highly recommend them!
• AS

  Ann Seymour

  Jul 29, 2026
  5.0
  I had the best possible experience with O'Brien. As part of a government program, I was able to have a new heat pump installed in my home. O'Brien was the company I selected for purchase and installation, and it was the best decision I could have made. Every single step in the process was seamless: from my first phone call to O'Brien to county inspection following installation of the Trane system. It was.quite a job! Jeremy Heise came over first, reviewed everything (my decrepit systems, the best heat pump for my small house, and what was involved in approvals by EnergySaverNC who was responsible for the project). Jeremy made what could have been a difficult process for me an easy one to understand. The two-day removal/installation was scheduled in no time and went without a hitch. Mike Bennett handled all walk-throughs: his attention to detail was remarkable, The work was performed by very, very skilled technicians who were also a joy to have in the house – JT Walsh, Steven Clark, Carson from Meade Electric. Jeremy was always available, Tyler Criteser and Jared Leclair came by later to double-check the fuse box: terrific technicians and wonderful guys. Abby Modlin was my patient, intrepid scheduler who also sorted out all my questions. Every one of them went over and beyond for me. Apologies for anyone I forgot to mention: you were fabulous, too. I recommend them as highly as I can and without reservation. Thank you so much, everybody. My house feels wonderful for the first time in years. It's a home.

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