Floor Source Outlet

Reviews

• DS

  Dakota Staren

  Mar 5, 2026
  5.0
  I wish I could give Floor Source Outlet 10 more stars— they are absolutely fantastic to work with. We are currently underway with a flooring project with them and it has exceeded our expectations, and the project isn’t even done! Sonny is one of the kindest folks we have worked with, and him and the rest of his team are truly one in a million. We are also going with FSO to do our new kitchen cabinets and we couldn’t be more excited. We are new to Wilmington and were nervous to find good contractors to work with, but we would recommend FSO to anyone!
• TP

  Tamara Putnam

  Sep 25, 2025
  5.0
  Sonny is a gem and a pleasure to work with. Stopped by his establishment 1st in a day of visiting 7 other flooring companies. He struck me right away with his customer service and expertise and helped me find exactly the sample flooring I was looking for. Usually I don't pick the first contractor I meet with, but it was apparent to me after talking with all the others that this company was going to meet my needs. I got a quote based off of my un-exact measurements, and once he was able to come and measure himself, the quote turned out to be less! I now have enough experience with other contractors to realize many are horrible at communicating and leave the constant follow-up to the customer. Sonny made a point of checking in via email, text and phone, responded to all my questions and it was a relief to have someone guide me through the process. After the job was done, he gave me a discount for some slight marks the installation caused to a few of my walls that will be easy to paint over. He also made it easy and convenient to pay my bill. I have included some before and after pictures - LOVE the results!
• RS

  Robin Svedi

  Sep 14, 2025
  5.0
  We're so happy with our new floors. We purchased both engineered hardwood and luxury vinyl from Floor Source Outlet and had them do the installation. The experience was quick and extremely professional. Working with Sonny was a pleasure, and we highly recommend this company! From start to finish, their attention to detail was incredible, and their pricing can't be beat.
• WM

  Wayne Merritt

  Oct 16, 2024
  5.0
  Great experience all the way around. They’ve got a great team, and everything was quick and easy.
• SM

  Suzanne Miller

  Sep 27, 2022
  5.0
  Don Hancock at Floor Source Outlet helped us tremendously with our carpet needs! We reached out to him when we were in a bind and on very short notice he helped us pick the carpet we wanted and got it installed before we moved into our new home! The carpet looks and feels fabulous and we are super grateful for all his help in making it happen! Excellent quality and craftsmanship, Thank you!!

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