Crawford Door Systems Inc a division of DuraServ

Reviews

• GS

  Greg Smith

  Jun 23, 2026
  1.0
  I have dealt with Crawford Door for 28 years. They installed 5 garage doors in my house at Figure Eight Island when I built it in 1998 and have serviced them as needed since then. Recently a garage door that had the motor assembly and chain mechanism replaced about 2 years ago began to malfunction. I called for a service call and was told that they required a credit card before they would come, a new policy because they had been bought out. In the past they would find the problem, call me with an estimate, and after the repair send me an invoice. NO MORE. The New Buyer wants their money up front, does not call for approval, and seems to be very heavy handed on their billing. They charged me over $630 for a "logic board" and never checked for warranty consideration on the very recently replaced equipment. When I called for an explanation they kept transferring my call and told me the person I needed to speak to wasn't there. I left my number/message a week ago and no one has called me back yet. I will not use Crawford Door again, preferring a locally owned and managed garage door company who cares about treating their customers fairly. I rated them 1 Star since 0 Stars wasn't an option.
• SM

  Susan Medlin

  Apr 28, 2026
  5.0
  My experience with Steve Woodcock and Crawford Door Systems was outstanding while installing our new garage doors. From the first phone call through the installation, Steve was incredible professional, courteous and he always answered the phone! He and the team worked quickly to meet our deadline and showed up on time as promised. We would absolutely work with Steve and Crawford Door again!