Brand Certified
Builders FirstSource
3.9(18 reviews)
Certified by Builders FirstSource • Jul 05, 2026
Business Details
398 Flower House Loop, Troutman, NC
28166, United States
Certified by Builders FirstSource • Jul 05, 2026
(704) 528-5627
Certified by Builders FirstSource • Jul 05, 2026
https://www.bldr.com/
Certified by Builders FirstSource • Jul 05, 2026
About
Certified by Builders FirstSource • Jul 05, 2026
Building Materials SupplierBuilding Materials Holding Co
Builders FirstSource is the nation's largest supplier of building materials and building products for builders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Troutman, NC lumber yard serves customers throughout Statesville, Mooresville, Terrell, Sherrills Ford, Mount Ulla and surrounding Charlotte NC Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Certified by Builders FirstSource • Jul 05, 2026
Hours
Certified by Builders FirstSource • Jul 05, 2026
Monday7:00 AM - 3:00 PM
Tuesday7:00 AM - 3:00 PM
Wednesday7:00 AM - 3:00 PM
Thursday7:00 AM - 3:00 PM
Friday7:00 AM - 3:00 PM
SaturdayClosed
SundayClosed
7/3/20267:00 AM - 3:00 PM
9/7/20267:00 AM - 3:00 PM
11/26/20267:00 AM - 3:00 PM
11/27/20267:00 AM - 3:00 PM
12/24/20267:00 AM - 3:00 PM
12/25/20267:00 AM - 3:00 PM
Products & Services
9 lists · 66 items
Explore offerings from Builders FirstSource on 398 Flower House Loop in Troutman, with popular decking & landscaping, doors, lumber, and manufactured components available at this location.
Reviews
3.9
18 reviews
5 stars
13
4 stars0
3 stars0
2 stars0
1 star
5
- KHKarrie Hartsell-Benedict5 days ago5.0I don’t usually leave reviews, but I had such a good experience that I wanted to. Everyone was so helpful and took the time to answer all of my questions. I wasn’t exactly sure what I needed, and they helped point me in the right direction without making me feel like I was asking too many questions. It’s nice to find a place where people actually care about helping instead of just making a sale. I’ll definitely be back for future projects!
- KPKayla PresnellMay 13, 20261.0Good morning, to whom it may concern. A gentleman pulling out of this facility this morning pulled out knowingly did not stop into oncoming traffic between myself and a school bus. Keep in mind this is a 18wheeler who chose to dart out into traffic. Not only did he not stop but the safety of others was put into jeopardy. Please be more careful, it takes 2 seconds to STOP and look both ways, it could have ended much worse.
- DGDonald GrantFeb 25, 20261.0Hours said they were open until 3:30. Doors were locked and the lady inside wouldn't open the door at 3:08
- DBDavid BartonNov 20, 20231.0I reached out to the Pro Remodel Sales group in April to order parts for Jeld-Wen windows I had installed a few years ago. At the time they did not seem very interested in ordering the parts. This should have been an indication I was going to have issues with anything they ordered. When the order arrived, the parts did not fit. I sent pictures to the Pro Remodel Sales contact. On May 12th, he acknowledged the parts were incorrect and would investigate it further and get back with me. I have followed up with him on 3 separate occasions, and to date zero response. At this point I would prefer a refund, but the bigger complaint is the complete lack of follow-up and the lack of concern/caring about their customers. I would recommend looking elsewhere for a building supply source.
- CCCesar CoronaJan 22, 20215.0I'm glad I stopped in BMC Troutman, it was really good attention, the lady at the desk is very professional.
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services does Builders FirstSource in Troutman offer?
Builders FirstSource offers a range of building supplies including lumber, trusses, wall panels, doors, windows, siding, roofing, hardware, moulding, and construction solutions like READY-FRAME® and installation services.
How can I place an order or request a quote at Builders FirstSource?
You can request a quote or place an order through the Builders FirstSource website via their online contact form for your local location.
What are Builders FirstSource's hours of operation in Troutman, NC?
The lumber yard is open Monday through Friday from 7:00 AM to 3:30 PM and is closed on Saturdays and Sundays, as well as major holidays.
Does Builders FirstSource offer delivery or in-store pickup services?
Yes, Builders FirstSource provides both in-store pickup and delivery services for customer convenience.
How can I apply for a job at Builders FirstSource?
You can apply for a job online through the Builders FirstSource website under the 'Join Our Team' section, selecting positions that match your skills and background.
What payment methods are accepted at Builders FirstSource?
Builders FirstSource accepts various payment options including cash, check, American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, contactless payments, and invoice payments.
How do I open a new account with Builders FirstSource?
To open a new account, visit a sales representative or credit account manager at your nearest Builders FirstSource location. Online account opening is not currently available.
Are there any building supply stores near Builders FirstSource in Troutman?
Yes, Probuild is a nearby building supply store where customers can compare products and services; it could be helpful when planning projects or sourcing additional materials.
What nearby facilities offer storage solutions near Builders FirstSource?
Nearby storage options include CubeSmart Self Storage for general storage needs and Premier Boat and RV Storage of Lake Norman for automotive or recreational vehicle storage, useful for contractors or builders needing to store equipment or materials.
Are there any pet service providers near Builders FirstSource in Troutman?
Yes, nearby pet service providers include K9 Cabins & Dog Trails, offering pet grooming and sitting, which may be convenient for customers working on projects in the area who need pet care services.
Brand Certified Facts from Builders FirstSource
This information is certified by Builders FirstSource and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: