For half a century, the experts at Gentry Service Group have been delivering top-notch cooling and heating installation and repair service to the Asheville, N.C., area. Our certified technicians have experience performing heating and AC repairs on all kinds of equipment in both residential and commercial settings. Trust your comfort to the dedicated pros at Gentry Service Group.
As a Factory Authorized Carrier Dealer, we’ve met stringent requirements for service and dependability. Our technicians receive special factory training on the latest innovations from Carrier, and our partnership gives us special access to these highly rated HVAC units. A new Carrier AC or heating installation will help you save money on your utility bills while enjoying greater comfort and cleaner indoor air.
Our dedicated heating and AC repair technicians are guaranteed to be courteous, professional, and trustworthy. As a customer, you can expect our tech to arrive on time or to communicate any delay, to diagnose the problem accurately, to fully explain any needed work, obtain your approval for the cost, and make needed heating and AC repairs efficiently. We always stand behind our work.
Whether you need an AC repair, a heating installation or a seasonal tuneup, you can rely on the Team at Gentry Service Group. We’ve been proudly serving the businesses and residents of the Asheville, N.C., area since the 1960s, and we’d like to add you to our family of customers. Call Gentry Service Group for healthy air and dependable service.
I have had a service agreement with Gentry and have been very pleased with it. Today Joey Kerrigan provided the maintenance and he did a very thorough job including cleaning and leveling my unit. I very much appreciated his attention to detail and professionalism.
TR
Tiffany Roby
6 days ago
5.0
Had a great experience with Gentry Heating & Air! Cameron and the senior technician he was paired with were prompt, friendly, and got everything fixed quickly. They identified an issue with the manufacturer wiring/setup on my condenser unit that had created a short, explained it clearly, and handled the repair efficiently.
They also had a funny “old married couple” dynamic that honestly made the experience way more enjoyable 😂 You could tell they worked well together and knew what they were doing.
Really appreciated how quickly they diagnosed the issue and got my system back up and running. Would definitely recommend!
KS
K Smith
May 11, 2026
5.0
I have had service with Gentry for more than 10 years. The technicians are always timely, explain what they are doing and have a nice attitude, which is huge these days. Wayne went above and beyond today. I am thankful for them and how thorough they always are as a company. I highly recommend Gentry and their twice yearly maintenance plan.
DJ
D Johnston
May 5, 2026
5.0
I've been on Gentry Heating & Air's twice-annual maintenance contract for several years and have had Scott Miller as my technician consistently. Every visit he arrives on time, is courteous and professional, and gets the job done right. My HVAC system has run flawlessly — no breakdowns, no surprises — which speaks volumes about the quality of his work. It's rare to find a technician you can truly count on. Scott is that guy. Five stars without hesitation.
DW
Donna W.
May 5, 2026
5.0
Gentry has never failed us.
We have a service plan which assures us help with any issues anytime. 2 cleanings & maintaining a year, 24 hour help, & discounts on any parts needed for repairs or purchases.
Joe Clark is a great tech & has been taking care of our service checks with great knowledge & care.
What a breath of fresh air it is to have someone who takes pride in the service they provide.
Thank you Gentry & Joe!
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