Brandco Inc

Reviews

• JP

  Jim Paddison

  Jan 27, 2026
  5.0
  Leon really helped me out when I was in a bind. I hadn’t turned my fireplace on in over 16 years and in a few quick texts before the ice storm, he had it up and running like new. Great customer service and very much appreciated.
• HI

  Holly ivel

  Jan 23, 2026
  5.0
  We bought a new home this fall that has a gas fireplace that Brandco has been servicing for the previous owners for almost 20 years. With an ice storm coming we had an urgent question about how the fireplace would work if we lost power and emailed them on a friday afternoon. Within 10 minutes they replied and were able to help us understand how it worked and reassured us that we would have heat even if we lost power. Just wow! We'll be using them to service our fireplace going forward! Thank you Brandco team!!
• MS

  Molly Shields

  Jan 23, 2026
  5.0
  Brandco installed the fireplace in our new construction home. It was a number of months between move-in and it being cold enough for us to turn it on and when we did we needed a little help troubleshooting the process. The team was incredibly responsive and went above and beyond to sit on the phone with me walking me through each step to get it going again. Great customer service and support!
• DP

  Dennis Putnam

  Dec 1, 2021
  5.0
  Awesome business, awesome service, and awesome people! Could not be happier with their service! Matt and Steven know everything there is to know about fireplaces! Completely impressed!
• DB

  David Barker

  Jun 3, 2016
  5.0
  Had an issue with my gas logs not igniting right away when the switch was turned on. The technician walked me through a troubleshooting process that ultimately resulted in a fix that I implemented with no service call. They didn't make a penny off of me, but they sure did gain a loyal customer! My sincere thanks to Leon and Sam.

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