Home Remedy USA Roofing, Gutters & Windows

Reviews

• WJ

  William Jaehn

  May 1, 2026
  5.0
  Totally professional and friendly, straight forward information on whatever project you want done on your home. I recommend these guys without hesitation!. Tell them William sent ya!!!
• DB

  Deborah Buff

  Apr 25, 2026
  5.0
  I was impressed with their work ethics and professionalism.Brandon was very knowledgeable on current materials with a great team to expedite completion in a timely manner . He was always willing to answer any and all questions with a pleasant and helpful attitude . I highly recommend and I am very pleased with Home Remedy USA.🇺🇸
• JT

  Jacob Tanis

  Apr 23, 2026
  5.0
  Had Brian come out to give me an estimate. He was on time and very professional. I got quotes for 3 roofing types and decided with the traditional metal roof. They also removed two unused roof vents and installed a new microwave and bathroom exhaust vents. Now the roof came out looking fantastic! Done in one day. There were some issues that arose. As I brought them up to Brian he was out to address the situation that afternoon. Promised me the issues would be remedied. Within two weeks, the issues were all taken care of. I understand mistakes happen. I am just so happy I did not get the runaround. Home Remedy ISA is a very professional company who stands behind their work. I would and will recommend them to anyone I know needing a new roof. Thank you again Brian and everyone at Home Remedy USA for your work!!
• RC

  Rick Chang

  Apr 19, 2026
  2.0
  Well, I can say that Brandon was pleasant to deal with at the initial start of our project. It has however been a frustrating experience. One without communication and one where it's always one excuse after another on why they can not show up to work. To begin with we have always been upfront and have paid every time they have asked for anything. Somehow the work for us was always postponed. One week it's weather, the next week, someone quit, the next time, someone forgot to schedule us. It was always another excuse. After paying a hefty sum for our roof, the color was no where close to what we had asked for. Of course, the blame was put on the manufacturer of the shingles, and Brandon himself has called me and my wife that this would be taken care of and corrected. Well, the last we heard from them was from a "Dawson" who was scheduling us for the end of January or the first of February to remedy this issue. It is now the second half of April and there has been no communication whatsoever. So needless to say, I'm pretty sure we're stuck with the roof that doesn't match any other part of the house. The gutter team was great, they had our new gutters up and they have been the only redeeming thing in this whole experience. We also had them install windows, this in itself was another process that took a long time and was once again, blamed on the "manufacturer". We told Brandon about how our previous windows leaked and were told that the new windows, gutter, and roof would help with it. Well the windows still leak. At this point, we DO NOT recommend Home Remedy USA. This place was recommended to us by family, and we have learned our lesson on this. They will never receive our business again, and we will never recommend them to anyone.
• FS

  Fred Schmitt

  Feb 27, 2026
  5.0
  The crew (Cole, Ronnie, Nelson) did an outstanding job today on a repair/removal of skylights that had been leaking. Brandon previously correctly identified the problem and scheduled the repair quickly given the weather conditions in Banner Elk. Price was very reasonable and work was completed quickly. Fred Schmitt

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