Lumber Liquidators

Reviews

• TP

  Tammy Paszkiewicz

  Mar 3, 2026
  5.0
  Angela was so helpful! The product we bought was fantastic and reasonable. The whole process was super easy!
• DK

  Dawn Kiker

  Jul 9, 2020
  1.0
  My husband and I chose Lumber Liquidators based on reviews. We visited the Matthews location and had a good experience. The folks that came out to assess our rooms were fantastic! However, so far that is as far as it has gone. We were told to expect contact within 48 hours with a quote. We WERE contacted in 24 hours to see how the assessment went. At that time we were told our quote would be ready the next day. I made contact with the location via phone and was told to expect a call by 12:30. At 4:30 I called again because I had not had a call. The salesman told me the store was slammed but would receive a call In 30 minutes. It’s 7:30...still nothing. So far, not impressed with customer service. AND they have $25 that we paid upfront. 😡 Update: we received an income assessment (free) from another company, gave us a quote on the spot and scheduled an appointment for installation in 1 week. The quote was $1500 LESS than lumber Liquidators and we were able to choose a higher quality floor as well. We are grateful all we lost was $25 and some personal time.
• SS

  Scott Simpson

  Jan 25, 2020
  5.0
  I like the place. Good prices, good service.

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