Basement & Foundation Solutions

Reviews

• SS

  Steven Seals

  May 8, 2026
  5.0
  Absolutely outstanding customer service. The entire team at BFS from John, Chris, Austin, Davis and Lewis were extremely professional, have strong work ethics, kept me informed with the job progress from initial inspection and cost estimate, through scheduling to project completion. Provided pre and post work updates. The technicians were very respectful of my property. The jobsite was cleaned, free of debris each day. Cost effective, time efficient, quality work and materials. BFS has my highest recommendations!!!
• EN

  Emily Nifong

  May 5, 2026
  5.0
  We recently worked with Basement Foundation Solutions on a pier repair in our crawl space. The whole team was great start to finish! They were great communicators, did what they said they would when they said they would do it, got out to us quickly, and did the work around our tight schedule. All very hard qualities to find in a company these days. I would HIGHLY recommend working with Basement Foundation Solutions.
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  Wakil Hakim

  Apr 16, 2026
  5.0
  We ran into a serious issue of water coming into the basement of the house we were renovating in Highpoint nc. We called basement and foundation solutions they came out and assessed the issues and fixed all of the problems and helped us keep our project on schedule. From the start the communication with the owner and his project manager was consistent and if there was an issue they called and let me know. I will be using them again on future projects and I highly recommend them.
• JS

  Julie Shaffer

  Apr 9, 2026
  5.0
  I cannot begin to say enough about Brandon and his team. From start to finish they walked me through every step. Brandon and John came out explained in detail what needed to be done. I had piers, a sump pump and beam installed. Chris, Austin, David and Eric, were polite, courteous, they worked quickly and efficiently while making sure I knew exactly what they were doing and when. If they said they were going to be here at a specific time they were. They kept their work area clean and made sure the area was nice a tidy when the job was complete. I truly appreciate their work ethic. Thank you again.
• JS

  Julie Setliff

  Apr 8, 2026
  5.0
  I recently hired a basement and foundation repair company to address some ongoing issues in my home, and overall, I’m very satisfied with the experience. From the initial inspection, their team was professional, punctual, and thorough. They took the time to explain the underlying causes of the cracks in my foundation and moisture in my crawlspace. I appreciated that they presented multiple solutions and didn’t pressure me into the most expensive option. The work itself was completed on schedule and with great attention to detail. The crew was respectful of my property, kept the work area clean, and communicated updates throughout the process. After the repairs, I’ve noticed a significant improvement in the humidity within my home. Pricing was fair and transparent. While foundation work is never cheap, I felt confident that I was getting better value compared to other companies. Overall, I would highly recommend this company to anyone dealing with foundation or basement issues. Their professionalism, expertise, and customer service made a potentially stressful situation much easier to handle.

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