CGC Home Services

Reviews

• AH

  austin hill

  4 days ago
  5.0
  Great customer service!! Easy to book appointments, clean and excellent work.
• FP

  FRANK PENELLO

  5 days ago
  5.0
  Shane is a straight talker and gets the job done! He also answered my many questions clearly and politely! Thanks!
• RB

  Randy Banik

  5 days ago
  5.0
  Johnathan with CGC Home Services did an excellent job! He showed up promptly for our scheduled appointment, clearly communicated the issue with our water filtration system, and took the time to explain what needed to be done. He quickly corrected the problem and got our system working properly again. We really appreciate his professionalism, communication, and quality of work. Highly recommend Johnathan and CGC Home Services!
• AA

  Amber

  Aug 24, 2026
  5.0
  Shane is absolutely the best tech to come service our system. Super easy to talk to, very thorough and knowledgeable. Glad we went with CGC for our kinetico system.
• AC

  Andy Cauble

  Aug 12, 2026
  2.0
  This is the 2nd home CGC has installed a water softener system, neutralizer, and Kinetico RO drinking water. The previous week we met with, Caleb at our home, at 8:15am, a trainee that was not done training, and boss man Jonathan called at 8:20am and had him to leave so Jonathan could answer our call. Jonathan arrived at 9am and we started the CGC visit over for the 2nd time. At this time we committed to purchasing the system. Jonathan scheduled our install for one week later, with an 8-noon install. We were under the impression he would be our installer. Jonathan also serviced our other home a month earlier. August 10th I received a text to confirm our scheduled appointment for Tuesday August 11th, 8-noon. I responded to the text and confirmed the appointment. I arrived on site at 8am, ready for a 8-noon install, no one showed up or call me. At 12:30pm I called to confirm our tech was still coming, and that he was ok. The office couldn’t reach the tech by phone, so at this point no guarantee. After the 2nd call to the CGC office, I was told he was going to be late, arriving at 2;45pm. At this point I felt angry that no one from CGC contacted me to let me know the new tech Caleb was sick and no coming for our installation. Horrible communication from CGC, and not a pleasant experience trying to determine what was going on. Austin arrived at 2:45pm, was a pleasure to work with and did a great job on the installation. At 8:30 pm, he completed the installation, a 12.5 hour day to have CGC to complete their commitment. How would CGC feel if they were treated how I was? Why couldn’t they call me to let me know they were going to be late? What is their protocol when an employee is sick. CGC angered me, leaving me feeling taken advantage of, after taking off from work to oversee the installation that was scheduled a week in advance, and approved the day before. Again, how would you feel if you were treated this way.