At Call Dad AC & Heating, we're the folks Hickory families count on - whether it's blazing hot, freezing cold, or just plain Carolina unpredictable. We've been delivering top-tier heating and cooling since 2013. Fast, honest, and high-quality service isn't just what we do-it's who we are. We've earned an A+ with the Better Business Bureau, been named Carrier SE's Dealer of the Year, and made the Inc. 5000 list three years running (not that we're bragging...okay, maybe a little!). We're also proud partners with Duke Energy and Piedmont Natural Gas, and yes-we're officially a Great Place to Work. Because happy techs=happy customers! Need us at 11pm? No sweat. We're here 24/7. We're on the way-'cause that's what dad would say!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.