Tuck & Howell Plumbing, Heating & Air

Reviews

• FC

  frank Crupi

  6 days ago
  5.0
  Jackson came by to do the maintenance service of our AC system. What stood out about Jackson, that me and my wife appreciate is when we are advised of and educated about something like an A/C that we have invested a-lot of money in. Jackson took his time and slowly clearly explained the steps of his service and advised us in a non pressured, making recommendations that would help the system run efficiently and could actually save us money! Tuck and Howell installed our A/C unit 2 years ago, I want to keep the guys that installed the unit maintaining the unit. Techs like Jackson make that decision easy, Tuck and Howell is our company, and we are happy for it.
• LR

  Lucinda Rayome

  Sep 30, 2026
  5.0
  Technician Holden did a great job explaining what he found in my unit that needed replacing. He showed me different options. Thrre was no pressure, just facts. Thank you Holden for giving me great info and for doing a great job on the maintenance.
• SM

  Sharon Mathews

  Sep 28, 2026
  1.0
  I called them to come diagnose. My unit.\n And they told me, I needed $3800 worth of work.\n My unit was put in one month ago. I did call another HVAC company to evaluate what they said i needed and was informed that the new unit looked good and that none of the recommendations they suggested were necessary. I highly suggest calling another company because i do not trust this company!!! I was searching for a reputable company to service my rental homes but it will DEFINITELY not be them!! I would give zero if that was an option!!
• JM

  John McFadden

  Sep 24, 2026
  3.0
  I am very happy with the HVAC unit we purchased. The Tuck and Howell staff treated me with respect and professional courtesy. I am not happy with the fact that it took over 2 weeks to get a room sensor that pairs with the thermostat with the new system. The sensor was a major consideration in deciding which unit to buy. The installers of the unit did not know anything about the sensor. I called the person who sold us the unit twice to ask about it and was assured that someone would call me about delivery and installation of the sensor . No one called. I called the main Tuck and Howell number and asked for the installation scheduler. I got a text response within the hour. Jesse called me a little while later. He said that Chandler had talked to him, but he wasn’t sure which customer I was or what my concern was. I explained my situation. He found a sensor for me and Jackson brought it out to me this morning. I had a problem with my Apple ID that prevented Jackson from helping me install the sensor. (That is not Jackson’s or Tuck and Howell’s problem.) I figured out my ID issue and paired the thermostat and the sensor to my phone. I now have the system I bought. I am not happy with the amount of time it took to have the full installed system.
• DB

  Dana B.

  Sep 19, 2026
  5.0
  Recently, we had a few power outages. I wanted to make sure my Heat Pump was not damaged - it seemed like something was off. J.D. works on our system, and he found an air flow issue. J.D. is incredibly knowledgeable and it took digging a little deeper to find the issue. I am so thankful to have someone that I can trust working on one of the most expensive pieces of equipment in our home! Thank you, J.D. And, thank you, Tuck & Howell!!