The Glass Shoppe Inc.

Reviews

• JR

  Jeff Roberts

  Mar 16, 2026
  1.0
  Went in to get a small piece of glass made, lady was rude, took measurements and said she didn't need the old glass, I insisted she keep it to get it right as it was critical and effecting my business security and I needed it right. She said it would be done in a couple days and she would call me..... Never heard back from anyone so I called a few days later at 2 and she said its been waiting for you..... Went to pick it up at 2 the next day and the office was closed, Google said they were open, called and phones said they were open..... Went back the next day to get it, she said she went to a late lunch the day before. I got the glass back to work and it was to big.... I had to take it back and drop it off again and with the original again. When you put the new and the old pieces together it was clearly obvious they were different sizes.... Waited a couple days for it to get finished, picked it up again..... Customer Service (rude), 5 trips (wasted time), 20 min each way (wasted gas), closing work early to drop off and pick up (loss of revenue), security at work (negatively effected)...... No apology, no nothing, and I told them up front I had lots of pieces to replace. I went elsewhere....
• BB

  blair burris

  Jun 26, 2024
  5.0
  Amazing costumer service!! My boyfriend went in looking for a specific type of glass for a project and they were able to help him find it in no time! Very knowledgeable and kind.
• SW

  Steve Wald

  Jul 13, 2023
  5.0
  We are a tile contractor and were having to redo a shower. This company came out and removed the existing shower glass doors so we could install the new tile. In the process of our work we had to have them come back out again and recheck the measurements of the tile to make sure the glass would fit when they reinstalled it after the tile was done. This was an extra step they took to make sure everything went smooth for the customer. They didn’t get paid for this extra trip and they waited 30 minutes for the contractor to show up to explain everything. Super friendly and super professional. A quality company with employees that care about the customer! Highly recommend. Thank you to the men who came out from The Glass Shoppe!
• SF

  Stormy Forde

  Oct 6, 2022
  5.0
  First Class company
• LW

  Lori Walker

  Sep 16, 2021
  5.0
  Glass Shoppe installed ALL of our mirrors and glass showers. They were so very considerate, handled the installation with great care!