Hawley Air Heating and Cooling

Reviews

• HA

  Haley Allred

  2 days ago
  5.0
  Excellent customer service today! We unfortunately were left with an AC issue after a power surge on a Saturday morning. They were able to send out a technician, Wes, to help us later that afternoon. He was very helpful, efficient, and had excellent customer service. We will not be using them for our yearly maintenance! Reasonable pricing as well!
• CM

  Christina Miller

  4 days ago
  5.0
  Inspected hvac unit due to ceiling water damage the agent uncovered it was actually a roof issue not the hvac unit. He was very thorough and showed me pictures and explained issue he did find in detail.
• CH

  Carrie Hanna

  Jul 12, 2026
  5.0
  Hawley Air was wonderful! I had Kendrick service my system, but he gave me confidence that all your technicians would do an excellent job. I had pretty much lost trust in HVAC service people in general. Especially after the replacement of a propane system with a heat pump at the beginning of the year. Not only was the new system costly power-wise, it wasn’t even functioning well. It was not keeping my house cool even though it was running constantly. I had the same issues with it during the winter. I was just getting excuses from the company who had done the install. “It was my house’s fault because I have high ceilings.” “It was Duke power’s fault and I shouldn’t trust their billing.” I had been thinking that I should get a second opinion, but I kept putting it off, believing that nothing would help. The latest heat wave made me desperate, and when I received a flyer in the mail from Hawley, I gave them a call. And I am so thankful I did! Kendrick arrived the next day, and he meticulously checked out both my systems since I have two. He determined that I was having problems with the new system because the wrong size filter box was installed! It wasn’t the size recommended by the manufacturer, and it wasn’t large enough to do the job. The new part was ordered, and Kendrick was back the next week for the install and a complete service on all my units. He did an excellent job, and I can’t believe the difference!! My air is actually functioning! It’s working! And the unit isn’t running constantly. It actually shuts off when the outside temp goes down. I am looking forward to seeing what this repair will do for my winter heating. I know it will make a huge difference! I can’t recommend Hawley or Kendrick more highly! They are an exceptional company with the most professional business practices I ever seen in an HVAC company. They really care about customer satisfaction. My old company gave me nothing but excuses or completely ignored me as an annoyance when I complained. I have already recommended Hawley to family and friends. .
• J1

  JC 1

  Jul 5, 2026
  5.0
  Always top notch service and on time everytime ive used this company very nice technicians and very polite respectful and answer all questions you have they may not be the cheapest may not be the highest but if you want quality work call hawley quick response on time and quality work no chasing them down no hassle and stress free thats what running a top notch buisness is about.
• BH

  Bill Helke

  Jul 2, 2026
  3.0
  Have a service contract with them. Tech did a thorough job with HVAC maintenance but recommended coil cleaning. That is normally included in contracts on our other houses. Quote for cleaning coils was over 350 bucks. Ridiculous for one unit. That’s almost 100 bucks more than the annual service contract. It’s clear to see how they’re making their $$. Wake up people; they’re ripping you off despite coming across as a “Christian family company”. Will do it myself for 1/10 that price and not renew with them. Also didn’t like the fact that annual maintenance contracts cost more if you pay in advance than if you pay monthly. Who does that? Just stupid. Done with these guys.