DRB Homes Charlotte Division

Reviews

• UC

  Ukesha Caldwell

  May 30, 2026
  1.0
  I closed on my home with DRB (Leigh Park) and only two people I'd been working with during the buying process knew when I'd closed and that I wasn't moving in the same day. The builder told the painters it was okay to come later as I wasn't moving in closing day... painters had to come back for missed spots in my final walkthrough before closing. Memorial Day early morning I came home to have blinds installed by a builder my friend knows to find my back door broken into and all of my appliances were stolen with care. They brought tools and even took the water connect to the dishwasher, my stove, and microwave. The door frame material was cardboard not wood, total crap! There was no forced entry... they knew where to put their weight to get in. The actual door isn't not even damaged. The door was crap! Be warned with your new build. I called the on-site agent I'd been working with and he told me there was camera on the model home pointed at my house and in that live moment he could see my garage was open and the work truck. He said they'd get the footage between them and my neighbor's camera across the street. Later I was told he had to reach out to his boss, then told me she couldn't see and had to contact ADT, to they couldn't help me and I needed to file a claim like they're free with no deductible and my rates won't increase. Police came out. DRB wouldn't repair the door. Luckily I had the builder there to secure it for me. I asked the agent about an update that evening on ADT and was told he hadn't heard from his boss he'd let me know when he does. Next day I get an email from the agent, not a text saying his "boss" said they're sorry and most insist I basically figure it out, that they couldn't help me with the footage because it didn't trigger, and they couldn't help the police with the serial numbers because they didn't have them. (I actually located the numbers today on some booklets I was to scan the QR code to register them. I turned them over to the detective.) I'd think management would have these conversations if they are actually contacted. When I asked for the boss's contact to eliminate mediation to hear it from her, I got no reply. Wednesday the builder came by and didn't acknowledge my email about what happened or anything. I had to bring it up. He just told me how the police didn't care and had stop coming because he's had material stolen. Shocked when I told him they did come. No empathy at all, just strange energy. I contacted corporate office and left a message and haven't heard s thing back! This was obvious to everyone that it was an inside job. The available homes next to me weren't burglarized. I don't know who did it but I know it was planned and an inside job for certain! Just telling everyone to be on alert! I don't know if there are any other incidents with this builder but I wanted to make every aware of what happened. What an experience to buying my first home! You save, work hard ,and put all of your money into a home purchase and have to be met with this mess. Wow! IT HAS BEEN OBER A WEEK AND NO ONE FROM CORPORATE HAS RETURNED MY CALL TO ADDRESS MY CONCERN. THANKS FOR THE SYMPATHY, A CALL BACK OR SOMETHING WOULD'VE BEEN NICE 😒 TOTALLY IGNORED.
• PL

  Pam Lewis

  May 16, 2026
  5.0
  I started my home search at Farms at Bellingham with Stephanie lived the model and Stephanie the sales rep just let me explore the hime so personable down to earth and informative on present real estate market. I continued my search with other builders and neighborhoods only to end back with Stephanie she made the home buying process so comfortable for me anf put me at ease ..she even made her own personal sketch of finished home I purchased to give me a visual of the color scheme. I would definitely recommend Stephanie with DRB to anyone with home questions or searching for their dream home ..
• BS

  Bob Stanley

  May 15, 2026
  5.0
  I had the pleasure of working with Karlee Ward at Alexander Providence, and I cannot say enough good things about the experience. Karlee took the time to walk me through the construction process at DRB Homes in a way that was both informative and easy to understand. She was patient, knowledgeable, and genuinely invested in making sure I felt confident every step of the way. Her detailed explanation of the floor plans and willingness to answer every question made a lasting impression. It is clear she takes pride in what she does and truly cares about the people she works with. Thank you, Karlee, for your professionalism and dedication. I would absolutely recommend her to anyone looking for guidance and expertise in new construction.
• CS

  Chirag Santwani

  May 12, 2026
  5.0
  Ballancroft is ideally situated in south Charlotte’s most desirable area, Ballantyne, providing perfect proximity to dining, entertainment, shopping, and employment centers. The townhomes are of good quality construction and represent a compelling value proposition, offering luxury finishes at an affordable price point that’s competitive with comparable properties in the area. All four of my clients have settled in happily and are very satisfied with their purchase decisions, making Ballancroft an excellent choice for buyers looking for quality townhome living in a desirable south Charlotte location. Throughout these four separate buyer transactions, I had the opportunity to work closely with Wendy Baia from DRB Homes. She consistently demonstrated exceptional professionalism and responsiveness, earning a solid 9 out of 10 for her overall communication and organizational skills. Wendy took genuine time to understand each of my clients’ unique needs and priorities, effectively matching them with properties that aligned with their expectations. Her knowledge of the Ballancroft community was thorough and reliable, and she proved to be a skilled negotiator who was always willing to go the extra mile to bring offers closer to what my buyers were seeking. What impressed me most was her ability to handle challenges with grace and professionalism, and she even continued to assist with semi-emergency matters months after she moved on from the community, demonstrating dedication that goes beyond typical business relationships. Wendy Baia is a valuable asset to DRB Homes and comes highly recommended.
• AA

  ALEXIS AMIKER

  May 12, 2026
  5.0
  Building our home with DRB Homes has been an amazing experience, largely because of our sales consultant, Sara. From the very beginning, she has been incredibly supportive, knowledgeable, and genuinely caring throughout the entire building process. Sara guided us every step of the way and consistently went above and beyond to make sure we felt comfortable and informed during our build. She is honest, professional, and extremely knowledgeable about the homes, upgrades, and pricing. No matter what questions we had, she always took the time to help us and made the process feel much less stressful. What truly stands out about Sara is how dedicated she is to her customers. She not only knows her job exceptionally well, but she also treats people with kindness and respect, which made such a difference for our family during this exciting journey. If we had to go through the home building process all over again, we would absolutely choose Sara again without hesitation. She has been the best part of our experience with DRB, and we are truly grateful for everything she has done for us. Thank you again to DRB for providing such an outstanding sales consultant.

Frequently Asked Questions About DRB Homes Charlotte Division