Comfort Monster is your trusted HVAC contractor serving Charlotte, NC and Fort Mill, SC. For years, we've kept local homes and businesses comfortable through the Carolinas' hot, humid summers and chilly winters with reliable heating and cooling solutions. Our licensed and insured technicians specialize in AC repair, heating repair, furnace repair, and complete HVAC installation and replacement for both residential and light commercial properties. We offer 24/7 emergency HVAC service when you need it most, plus preventative maintenance plans to keep your system running efficiently and lower energy bills. As a locally owned company, we take pride in honest pricing, quality workmanship, and delivering the “Monster Difference” every time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.