Black Mountain Stove & Chimney

Reviews

• JJ

  Jim

  Apr 7, 2026
  5.0
  Bob and his guys installed our fireplace insert at a very fair and reasonable price. This past winter we stayed very warm and enjoyed the glow of the new fireplace. Definitely worth checking in with him for a quote. Very nice work.
• AL

  Anita Lucas

  Feb 15, 2026
  5.0
  This guy is great, very committed to good work and I love the stove we chose. To the people in this thread who gave one star because they had to go to the shop to see the product ('we drove an hour" and said "what we wanted to see hadn't arrived" you should be kinder. No small business controls deliveries from suppliers. That's a weird thing to complain about.
• TA

  Tamara Andersen

  Jan 29, 2026
  5.0
  Our fireplace installation at our 1907 house in Black Mountain was challenging (at best)! While it took longer than expected, Bob Orr and his helper Mark were so responsive. They actually had to chip out rock, mortar, and brick to get our vented propane fireplace insert installed. Bob took an extra generous step of coming to our house at about 6:30 to light it after we lost power. We couldn't figure out how to light it with the power out, and our house was down to 53 degrees. He is a very kind and generous man. Once we get the fireplace surround, hearth, and mantel done, I will post a photo!
• EH

  Erik Hall

  Mar 31, 2021
  1.0
  This company installed our fireplace and we had issues from start. Owner showed up and had to repair the install. Have had issues with getting in touch with them since. Voicemail is always full. 6 years later and now the chimney flashing is rusted completely through causing damage in our house. When called while it was leaking, only response was "We will sent someone when we can". Zero sense of urgency. I would never suggest anyone do business with them again. I certainly won't.

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