Bay Motor Winding Inc.

Reviews

• P2

  PJ 2.0

  Jun 7, 2024
  5.0
  I can’t say enough good things about Bay Motor Winding. In addition to sale and installation of whole-home generators, they also provide excellent service for major electrical problems in your home – or rather, ‘outside’ of your home, such as your meter and main breaker box – at surprisingly competitive rates. They don’t do general electrical work inside your home such as installing ceiling fans, but if you have a problem with your meter, main breaker panel, etc., they are the company to call. I purchased a whole home generator from Bay Motor Winding a few years ago, just before Hurricane Zeta. Yes, it was an investment, but for us it has been worth every penny. To date, I have 90 hours on that generator, and in this South Mississippi heat it has been a lifesaver to have air conditioning when the power goes out. Being able to make coffee, have TV and lights, and not having to worry about food in the freezer thawing is obviously a plus as well. This week I discovered I had a dangerous problem with a breaker in the main panel next to my meter. It had apparently been arcing for some time, causing my lights to flicker and my air conditioner to fluctuate. I knew this repair would be somewhat involved because the generator is tied into all of this, so I called Patrick (one of the owners) at Bay Motor Winding to ask him about it, not realizing that his company routinely does this type of work. He said he would be out to have a look asap. As a retired firefighter, I knew this was a serious situation that could easily cause a fire. Worse, I know this type of fire can go unnoticed until it’s well advanced because the most likely path is the attic space. Patrick is aware of this as well, and he came to my house that evening. He made a temporary repair that would eliminate the chance of a fire, worked with the city to obtain an emergency permit, and had a crew out first thing the next morning to replace my meter box, breaker box, all related wires and breakers, and properly tie everything back together to my generator. This also brought that part of my electrical service in this 50 year old house up to current code requirements. The crew literally worked non-stop in 96-degree heat - no lunch break, no sitting around talking on their phones. This was the same experience I had a few years ago when BMW installed my generator. When these guys show up, they're there to work. They started working around 8 a.m. and were finished before 2 p.m. This included them having to wait for the power company to disconnect (and later reconnect) the service, and for the building inspector to approve the work. In addition, they discovered my solenoid/starter was going out on the generator, and they replaced it on the spot in about 10 minutes (at no charge, because the generator came with a 10-year warranty). They also installed a main cut-off for my natural gas line at the house, so that in an emergency I wouldn’t need to wait for someone to shut my gas meter off. This company and their employees are professionals and their rates are competitive. I highly recommend them to anyone needing this type of work - or if you’re in the market for a generator. I’m confident you will not be disappointed. I didn't get very good photos 'before' or of the finished project, but you can probably get the idea from these.
• SK

  Stephen Kahler

  Dec 28, 2017
  5.0
  Great place
• CM

  Charlie Mcclantoc

  Jun 20, 2017
  5.0
  Fast repairs good work
• CC

  Chuck Coats

  Aug 17, 2016
  5.0
  Took an electric motor in because it would not run. There was a very nice and helpful lady working there and her name is Mary. She figured out there wasn't anything wrong with my motor and concluded it had a defective capacitor. I was prepared to spend 300 to 500 dollars but it only cost me 15 dollars. Finding someone who specializes in helping people is next to impossible. Our society is filled with people who want to make a quick buck and has little interest in solving problems and helping others, this place is the exception. Mary got some tools and went out of her way to figure out what the issue was. If I ever need an electric motor then these fine folks at Bay Motor Winding will get my business. Thank you so much for helping me ! Chuck Coats