Classic Aire Care

Reviews

• LA

  Larry Andres

  1 day ago
  5.0
  Technicians arrived on site promptly at the time they said they would. Very professional and got to work removing the old unit and gave updates on what they were doing and timetable to finish. Salesman was informative of the options available and informed of warranty and followed up to any questions in timely manner.
• AO

  Amber Owens

  2 days ago
  1.0
  Our air handler randomly stopped turning it on. I called Monday afternoon to get someone out to take a look at it. I was told they’d be out by 7pm, and they were. When I spoke to the lady on the phone, she assured me the tech shows up with a fully stocked van to fix the issues. Patrick O. showed up. Very dry and mono toned when speaking. However, he did just drive from St. Louis to our house which was 45 minutes away so figured he was probably a little annoyed. He looked at our unit and told us the blower motor and the capacitor are dead and we would need new ones. Quotes us at $1312 but they would have to schedule to come out and fix it. So much for a fully stocked van. So we scheduled for 10am the next day. We paid $119 for a diagnoses. We decided to have a second opinion this morning. The second opinion said that the blower motor is fine. But the control board is fried. Showed me where there’s a burn mark on it showing where it fried at. So I called classic Aire to let them know that their tech was completely wrong and I’d like my diagnostic fee back. Also asked to speak to a manager. APPARENTLY, their managers don’t take phone calls. In fact, they read the complaints and send them to a different department to handle their dirty work. I would not recommend this business to anyone that wants a correct diagnosis and good customer service because they lack both. I only gave one star because they got half of the diagnosis correct.
• SD

  Sherry Decker

  6 days ago
  5.0
  I recently had my furnace and air conditioner replaced. It was 26 years old. While performing the preventative maintenance, it was discovered that there was rust in the interior of the furnace that was progressively getting worse. The service tech asked if I wanted a salesperson to contact me. I said yes and when he called the office, Stan Calvert was available within the hour. Stan explained all the options and pricing with no pressure. The system was installed five days later. Francis, Jermaine, and Jerry were so friendly and professional. They didn't mind that I hung out with them while they did the installation. I asked questions along the process. They explained everything without talking down to me (which I appreciated). They had everything installed and completely cleaned up about 8 hours. I am extremely happy with everything: the sales, the service, the installation, the price!! I would definitely recommend Classic Aire to anyone.
• CK

  Chris Kilper

  Sep 23, 2026
  5.0
  We had a wonderful experience from start to finish! Mike, our project manager, went above and beyond to get us immediate service and a great deal. The technicians, Frank and Zachary, who installed our HVAC were awesome—professional, hardworking and efficient. We truly appreciate everyone’s effort and would highly recommend them!
• RM

  rich mueller

  Sep 22, 2026
  1.0
  Ripoff. To do a simple charge of refrigerant they wanted $300+ per pound with no fractional weights, 2 oz over they charge you for the bext pound. Then they wanted to send someone out to quote a complete new system. Sent the guy packing and bought a tank of Freon for $224 for 30 lbs, did it myself and have 28 lbs leftover!