Brand Certified
Pence Heating and Cooling
4.8(248 reviews)
Certified by Pence Heating and Cooling • Oct 11, 2026
Business Details
14903 N. 169 Hwy, Smithville, MO
64089, United States
Certified by Pence Heating and Cooling • Oct 11, 2026
(816) 532-0303
Certified by Pence Heating and Cooling • Oct 11, 2026
https://www.penceheatingandcooling.com/
Certified by Pence Heating and Cooling • Oct 11, 2026
About
Certified by Pence Heating and Cooling • Oct 11, 2026
HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Pence Heating and Cooling provides AC services, heating services, and HVAC services to Clay County, MO, Platte County, MO, Clinton County, MO, and Buchanan County MO, and Johnson County, Kansas. Family/Veteran Owned. Certified HVAC Experts. White-Glove Service.
Details
- Onsite servicesAvailable
Location
Certified by Pence Heating and Cooling • Oct 11, 2026
Hours
Certified by Pence Heating and Cooling • Oct 11, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Products & Services
1 list · 5 items
Explore offerings from Pence Heating and Cooling on 14903 N. 169 Hwy in Smithville, with popular services available at this location.
Reviews
4.8
248 reviews
5 stars
232
4 stars
5
3 stars3
2 stars1
1 star
7
- DSDarren Shaffer6 days ago5.0Caleb did a great job diagnosing our HVAC issue and giving us costs/options. On time and professional, highly recommend.
- MPMartha PiersonOct 2, 20265.0Drew came right on time; explained what he was doing; checked everything in timely fashion. It was good service.
- SPSteven De La PiedraSep 30, 20265.0We had a hot water heater leaking in our basement last week. I called Pence and they were out the next day with a commercial grade water heater. Installation was fantastic and super professional. Anthony does superior work. Thanks for you help!
- LBLisa BSep 29, 20265.0Exceptional service! Our water heater died and we needed assistance quickly. I was able to make an appointment for the same day. The installation was more complicated than expected due to the placement of the old water heaters and furnace gas lines. Caleb was professional, explained everything thoroughly, and worked tirelessly. His attention to detail, especially with regard to safety in working with gas lines, was amazing! We will definitely use Pence in the future. I highly recommend!
- RDRobert DaleSep 22, 20265.0Very happy with the entire experience. The company installed a new Daikin HVAC system for us, and the whole process went smoothly from the initial quote through installation. They were knowledgeable, professional, showed up when they said they would, and did a clean, thorough installation. They also took the time to explain the new system and answer my questions rather than just rushing through the job. I especially appreciated that they worked with us on the details of the installation and made sure everything was set up properly. The new system is running great and has already been a noticeable improvement over our old equipment. I’d definitely recommend them to anyone needing HVAC replacement or service.
Frequently Asked Questions About Pence Heating and Cooling
How often should I change my air filters?
Air filters should be changed every 1 to 3 months, depending on factors such as filter type, presence of pets, allergies, and system usage. Regular filter changes are important as clogged filters can impede airflow and decrease system efficiency.
What's the difference between a heat pump and an air conditioner?
While both heat pumps and air conditioners provide cooling, heat pumps offer the additional capability of heating. Heat pumps are an energy-efficient choice for moderate climates, operating year-round by reversing refrigerant flow direction.
Do you offer emergency HVAC repair?
We provide round-the-clock emergency HVAC services to restore your system's functionality as swiftly as possible.
Are there any rebates or financing options available?
We offer various financing plans and can assist you in applying for local utility rebates and federal tax credits for eligible energy-efficient systems.
How much does a service call cost?
Our service call fee is $199 for Smithville, MO, and $209 for areas outside of Smithville.
Do you offer annual maintenance agreements?
We do provide annual maintenance agreements. The pricing begins at $228 and increases based on the number of units serviced.
What areas do you service?
Our service area includes Clay, Platte, Clinton, and Buchanan counties.
Are your technicians certified and insured?
All of our technicians hold EPA certification, and our company is fully insured.
Why is my HVAC system blowing warm air when it should be cooling?
Warm air from your cooling system could be due to several factors, including insufficient refrigerant, a clogged air filter, thermostat malfunctions, or compressor issues. Our technicians can promptly identify and address the problem.
How do I know if it's time to replace my HVAC system?
Indicators that your HVAC system may need replacement include age exceeding 10 years, frequent repair needs, high energy costs, or inconsistent heating/cooling. We offer complimentary assessments and provide unbiased recommendations.
How often should I change my air filters?
Air filters should be changed every 1 to 3 months depending on filter type, pets, allergies, and usage to maintain system efficiency.
What is the difference between a heat pump and an air conditioner?
Heat pumps provide both heating and cooling by reversing refrigerant flow, making them energy-efficient for moderate climates, whereas air conditioners provide cooling only.
Do you offer emergency HVAC repair services?
Yes, emergency HVAC repair services are available round-the-clock to restore your system quickly.
Are financing options or rebates available for HVAC services?
We offer various financing plans and assist with applying for utility rebates and federal tax credits on eligible energy-efficient systems.
What are your service area locations?
We service Clay, Platte, Clinton, and Buchanan counties in Missouri, as well as Johnson County, Kansas.
What are Pence Heating and Cooling LLC's regular business hours?
Our normal operating hours are Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends and major holidays; outside hours and weekends are by appointment only.
Are your technicians certified and insured?
All technicians are EPA certified and the company is fully insured to ensure quality service.
Can you explain the service call fee?
The service call fee is $199 within Smithville, MO and $209 for areas outside Smithville.
How can I find Pence Heating and Cooling LLC when visiting Smithville?
Pence Heating and Cooling is located at 225 County Road KK in Smithville, near places like Security Bank of Kansas City and AuBurn Pharmacy which may help guide your visit.
What nearby places can I visit before or after my HVAC service appointment at Pence Heating and Cooling?
You can visit nearby spots such as Scooter's Coffee for a drink, Dray's Dynamite Fireworks for shopping, or the Smithville United Methodist Church for community activities before or after your appointment.
Brand Certified Facts from Pence Heating and Cooling
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