Brand Certified
Pence Heating and Cooling
4.8(188 reviews)
Certified by Pence Heating and Cooling • May 17, 2026
Business Details
14903 N. 169 Hwy, Smithville, MO
64089, United States
Certified by Pence Heating and Cooling • May 17, 2026
(816) 330-0005
Certified by Pence Heating and Cooling • May 17, 2026
https://www.penceheatingandcooling.com/
Certified by Pence Heating and Cooling • May 17, 2026
About
Certified by Pence Heating and Cooling • May 17, 2026
HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Pence Heating and Cooling provides AC services, heating services, and HVAC services to Clay County, MO, Platte County, MO, Clinton County, MO, and Buchanan County MO, and Johnson County, Kansas. Family/Veteran Owned. Certified HVAC Experts. White-Glove Service.
Details
- Onsite servicesAvailable
Location
Certified by Pence Heating and Cooling • May 17, 2026
Hours
Certified by Pence Heating and Cooling • May 17, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:00 AM - 5:00 PM
7/4/2026Closed
Reviews
4.8
188 reviews
5 stars
175
4 stars
5
3 stars2
2 stars1
1 star
5
- TYTONY YOUNG2 days ago5.0Punctual and very thorough
- RNRick Nelson4 days ago1.0First of all, they charged me extra for living 4 miles from town. Then the young serviceman did not really act like he knew what he was doing and told me the circuit board in my furnace was bad. And probably the motor When I called him cause my AC would not come on, I got a second opinion later that day after, they tried to sell me a whole new furnace and he checked it and put on a small wire relay or transformer. And everything worked fine, so they did not know what they were diagnosing.\n And all they cared about was making more money
- CHCathy HuddlestonMay 12, 20265.0On time, knowledgeable, answered my questions, very thorough AND no upsell. Thank you Pence Heating & Cooling!
- KAKim AndrewMay 10, 20265.0They were very helpful and nice. They definitely helped me out with a new hot water heater.
- KPKrista PritchettApr 17, 20265.0This is our second time using Pence since we moved to the area and we have been very satisfied both times. I asked a ton of questions and Westin was very knowledgeable and friendly. He was also very patient with using our home warranty which we really appreciated.
Frequently Asked Questions About Pence Heating and Cooling
How often should I change my air filters?
Air filters should be changed every 1 to 3 months, depending on factors such as filter type, presence of pets, allergies, and system usage. Regular filter changes are important as clogged filters can impede airflow and decrease system efficiency.
What's the difference between a heat pump and an air conditioner?
While both heat pumps and air conditioners provide cooling, heat pumps offer the additional capability of heating. Heat pumps are an energy-efficient choice for moderate climates, operating year-round by reversing refrigerant flow direction.
Do you offer emergency HVAC repair?
We provide round-the-clock emergency HVAC services to restore your system's functionality as swiftly as possible.
Are there any rebates or financing options available?
We offer various financing plans and can assist you in applying for local utility rebates and federal tax credits for eligible energy-efficient systems.
How much does a service call cost?
Our service call fee is $199 for Smithville, MO, and $209 for areas outside of Smithville.
Do you offer annual maintenance agreements?
We do provide annual maintenance agreements. The pricing begins at $228 and increases based on the number of units serviced.
What areas do you service?
Our service area includes Clay, Platte, Clinton, and Buchanan counties.
Are your technicians certified and insured?
All of our technicians hold EPA certification, and our company is fully insured.
Why is my HVAC system blowing warm air when it should be cooling?
Warm air from your cooling system could be due to several factors, including insufficient refrigerant, a clogged air filter, thermostat malfunctions, or compressor issues. Our technicians can promptly identify and address the problem.
How do I know if it's time to replace my HVAC system?
Indicators that your HVAC system may need replacement include age exceeding 10 years, frequent repair needs, high energy costs, or inconsistent heating/cooling. We offer complimentary assessments and provide unbiased recommendations.
How often should I change my air filters?
Air filters should be changed every 1 to 3 months depending on filter type, pets, allergies, and usage to maintain system efficiency.
What is the difference between a heat pump and an air conditioner?
Heat pumps provide both heating and cooling by reversing refrigerant flow, making them energy-efficient for moderate climates, whereas air conditioners provide cooling only.
Do you offer emergency HVAC repair services?
Yes, emergency HVAC repair services are available round-the-clock to restore your system quickly.
Are financing options or rebates available for HVAC services?
We offer various financing plans and assist with applying for utility rebates and federal tax credits on eligible energy-efficient systems.
What are your service area locations?
We service Clay, Platte, Clinton, and Buchanan counties in Missouri, as well as Johnson County, Kansas.
What are Pence Heating and Cooling LLC's regular business hours?
Our normal operating hours are Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends and major holidays; outside hours and weekends are by appointment only.
Are your technicians certified and insured?
All technicians are EPA certified and the company is fully insured to ensure quality service.
Can you explain the service call fee?
The service call fee is $199 within Smithville, MO and $209 for areas outside Smithville.
How can I find Pence Heating and Cooling LLC when visiting Smithville?
Pence Heating and Cooling is located at 225 County Road KK in Smithville, near places like Security Bank of Kansas City and AuBurn Pharmacy which may help guide your visit.
What nearby places can I visit before or after my HVAC service appointment at Pence Heating and Cooling?
You can visit nearby spots such as Scooter's Coffee for a drink, Dray's Dynamite Fireworks for shopping, or the Smithville United Methodist Church for community activities before or after your appointment.
Brand Certified Facts from Pence Heating and Cooling
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Certified May 17, 2026Yext Knowledge Graph
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