Jon Wayne Heating & Air is a customer-centric HVAC company with over 20 years of industry experience. Our team of highly trained professionals is based in Mount Vernon, MO, and strives to deliver exceptional service to customers throughout Springfield and the surrounding areas. We specialize in the design, engineering, and installation of complete home comfort systems for owners of existing homes and buildings. Our craftsmen are some of the best in the industry and take pride in their expertise, attitude, and integrity, which is immediately evident on every job site. We are committed to providing hassle-free and enjoyable experiences to our customers, and our entire team works diligently to ensure our clients get satisfactory services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.