Liebherr USA, Co.'s Kansas City facility supports our Mobile and Crawler Crane product segment, offering a wide range of mobile cranes with lattice and telescoping booms on crawler-tracked or wheeled undercarriages. This location provides the surrounding area with field services, technical assistance, and allows our customers to stock and replenish parts for their machines. Located in the center of the US, this facility also allows Liebherr to respond quickly to customer inquiries and distribute parts and service efficiently.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.