FIRST ONSITE Property Restoration

Reviews

• BM

  Brandon Mortensen

  May 13, 2026
  5.0
  The KC First OnSite group is great to work with. I always know I am in good hands anytime we call them out to a loss. They communicate clearly and do quality work.
• CG

  Charley Goth

  May 1, 2026
  1.0
  RUN, DO NOT WALK AWAY FROM THESE PEOPLE. One of the worst companies I have ever had to deal with. It took them over 4 years to complete our small project. We had to have three adjusters to look at the damage because they kept missing things or forgetting things. They broke one of our chair lifts when they had to remove it to replace carpeting then said they didn't. We had to pay another company to verify they did to get them to replace it. They hung a key box on our property to access it. It got broken then our property was broken into. Not once did they offer assistance even though it cost us over $3000. The final straw was that after the project was finally completed and we wrote the last check, they came back 2 months later saying we owed more money. I told them they needed to file a claim with our insurance as I've already paid out everything they submitted. Instead of doing that they waited a few more months then threatened us with legal action if we didn't pay. After a very heated conversation they finally contacted the insurance company and a check was cut. Avoid these people at all costs.
• HS

  Heath Stimmel

  Feb 18, 2023
  5.0
  Professional and quality work!
• EG

  Eve Gallardo

  Jun 25, 2022
  1.0
  My house just isn’t the same. Our Project Manager never new what was goin on. Our sliding glass door isn’t right. They painted our house the wrong color, which we accepted because we wanted to get home. I have imperfections in our drywall that was never there. The whole process wasn’t well managed. Would not recommend.
• SC

  svetlana chernetsky

  Nov 8, 2018
  1.0
  I have very bad experience with Catco company. If I could I will put zero stars for Catco business . One day they was the storm and the tree fell on my house and damage only one room . My insurance company has contract with Catco and insurance company send Catco to fix my house. Catco took 5 months to fix only one room .Catco replace carpet , did ceiling paint the walls replace gutters and did the roof. I can't believe it took them 5 months. My deductible only 2500 and I paid Catco to start working on my house. My insurance company also send 2 checks for Catco. When Catco company was done with my house they have to send final bill to my insurance company and they didn't. Catco company keep harassing me I owe them money . Catco keep sending bills to my house and saying they're going to put a lien on my house if I don't pay them. In the future I will never will do business with Catco company again in my life .They do very bad job and they're very rude . Catco company has very bad customer service. I hope this review is helpful.

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