Brand Certified
FIRST ONSITE Property Restoration
4.2(39 reviews)
Certified by FIRST ONSITE Property Restoration • Aug 16, 2026
Business Details
3601 South Ponca Avenue, Independence, MO
64057, United States
Certified by FIRST ONSITE Property Restoration • Aug 16, 2026
(816) 795-9100
Certified by FIRST ONSITE Property Restoration • Aug 16, 2026
https://firstonsite.com/locations/united-states/mo/independence/3601-south-ponca-avenue
Certified by FIRST ONSITE Property Restoration • Aug 16, 2026
About
Certified by FIRST ONSITE Property Restoration • Aug 16, 2026
Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration ServiceFirst Onsite
First Onsite is a leading commercial disaster restoration and reconstruction company serving all 50 U.S. states and Canada. We specialize in water damage restoration, fire and smoke damage, mold remediation, and full property reconstruction for healthcare, education, retail, and more. Available 24/7, 365 days a year, our teams respond fast to minimize downtime and business interruption. With 110+ locations across North America, we combine local response with national resources at any scale. Contact us today at 800.622.6433 to build your pre-loss plan or get emergency help now.
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Certified by FIRST ONSITE Property Restoration • Aug 16, 2026
FIRST ONSITE Property Restoration
3601 South Ponca Avenue, Independence, MO
64057, United States
Hours
Certified by FIRST ONSITE Property Restoration • Aug 16, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.2
39 reviews
5 stars
31
4 stars0
3 stars0
2 stars
1
1 star
7
- DMDalton MalcolmJul 14, 20265.0We couldn’t handle the bad days at our condominiums and HOA properties without the FirstOnsite team. The best communication I’ve received in years dealing with restoration companies. Love the partnership we have and while it’s always a tough call to make as it usually means there is a disaster or crisis somewhere, I rest easy knowing you guys will have it handled as soon as you pick up the call!
- KTKarla ThompsonJun 27, 20265.0Quick
- BMBrandon MortensenMay 13, 20265.0The KC First OnSite group is great to work with. I always know I am in good hands anytime we call them out to a loss. They communicate clearly and do quality work.
- CGCharley GothMay 1, 20261.0RUN, DO NOT WALK AWAY FROM THESE PEOPLE. One of the worst companies I have ever had to deal with. It took them over 4 years to complete our small project. We had to have three adjusters to look at the damage because they kept missing things or forgetting things. They broke one of our chair lifts when they had to remove it to replace carpeting then said they didn't. We had to pay another company to verify they did to get them to replace it. They hung a key box on our property to access it. It got broken then our property was broken into. Not once did they offer assistance even though it cost us over $3000. The final straw was that after the project was finally completed and we wrote the last check, they came back 2 months later saying we owed more money. I told them they needed to file a claim with our insurance as I've already paid out everything they submitted. Instead of doing that they waited a few more months then threatened us with legal action if we didn't pay. After a very heated conversation they finally contacted the insurance company and a check was cut. Avoid these people at all costs.
Frequently Asked Questions About FIRST ONSITE Property Restoration
What services does FIRST ONSITE Property Restoration offer?
FIRST ONSITE provides disaster restoration and property reconstruction services, including disaster mitigation, storm restoration, water damage restoration, fire and smoke restoration, and mold damage restoration.
Where is FIRST ONSITE Property Restoration located?
It is located at 3601 South Ponca Avenue, Independence, MO 64057, United States.
What are the operating hours of FIRST ONSITE Property Restoration?
The company offers 24/7 emergency response service, 365 days a year. The administration office is closed during evenings and weekends.
How can I contact FIRST ONSITE Property Restoration?
You can reach them by phone at +1 816-795-9100.
Does FIRST ONSITE Property Restoration offer emergency services?
Yes, they provide emergency response services 24/7 throughout the year, ensuring rapid response to disasters.
What industries does FIRST ONSITE serve?
FIRST ONSITE serves essential industries including healthcare, education, retail, and residential properties.
How does FIRST ONSITE balance local service with national resources?
Clients receive personalized local service backed by national-scale resources, offering scalable and robust restoration and reconstruction services.
Are there any nearby educational institutions close to FIRST ONSITE Property Restoration?
Yes, the National American University, a college and campus building, is located nearby. Visitors might find it convenient to visit or coordinate with the university when in the area.
What government offices are near FIRST ONSITE Property Restoration?
The Missouri Lottery Regional Office is nearby, serving as a central government office that customers or partners might need to visit or be aware of when in the area.
Are there healthcare facilities near FIRST ONSITE Property Restoration?
Yes, Great Circle, a healthcare and hospital provider, as well as KVC Missouri (previously Great Circle), are nearby health and medical facilities available in the area.
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