Luminous Flooring

Reviews

• MP

  Michael Palumbo

  Jun 19, 2026
  5.0
  Luminous Flooring took out the tile in our kitchen and installed new hardwood. Results were exceptional. They blended the old legacy wood from our living room with the new boards so well that it looks like it’s always been one continuous floor. Devin, our jobsite lead, showed true craftsmanship and an eye for detail throughout the entire project. Highly recommend!
• JD

  Jan Donovan

  May 26, 2026
  5.0
  We love our floors! Installers are superb - all were highly skilled, intelligent, friendly and cooperative. Customer service is great as well! We highly recommend this outstanding company.
• TY

  tom yohe

  May 21, 2026
  5.0
  Austin and Alan did a phenomenal job refinishing our pine floors. They were very professional and put in the extra effort to limit the mess. We are very satisfied!
• DK

  Dave Kunzie

  May 7, 2026
  5.0
  Wonderful job
• WS

  William Sherman

  Apr 28, 2026
  1.0
  I had them stain and finish my hardwood floors. The work they did was pretty good and was done on pretty short notice but the lack of customer service and accountability for mistakes was appalling. They got stain on my stair risers after I was told they would tape them off. The owner then came back and said he asked the crew and no one said they told me that. So I suppose the crew member who told me doesn’t feel comfortable fessing up to the boss. Worse, they got stain on my newly painted walls and trim about 3 feet above the floor with one area having significant drips. This was not typical overstain- it was carelessness that they didn’t catch during final walk through (if they did one). There was no furniture in the house at the time to obscure it. When I pointed it out and sent pictures, they gaslit me as if it was normal overstain near the floor. It took multiple attempts of communication including with the owner and multiple days taking time off work to get people to come fix it. They then hounded me about payment. The owner finally agreed to send someone out so I foolishly paid them that morning. The person couldn’t get the stain off and said they’d send their expert. But they got paid so I never heard from them again. I finally got “the expert” out but by then it was too late and the stain would not come off, even on semigloss trim (and it was never coming off the flat wall paint). The company’s response? Just get some of my touch up paint and touch it up. No offer to provide the paint, labor, or any recourse for their sloppiness and delay in service. Even if you do good work on the floor, when you fail to take ownership for mistakes and make it right, you leave a really bad taste in the customer’s mouth. This is not a way to treat customers.

Frequently Asked Questions About Luminous Flooring