The Sewer Pros

Reviews

• SS

  Sabi singh

  Apr 17, 2026
  1.0
  We had Sewer Pros out for a sewer lateral inspection, and the experience was extremely concerning. During the inspection, multiple locations were flagged on-site by their own crew, and the camera was unable to pass through the entire line, indicating additional blockages or potential collapses. This was also consistent with prior cabling and snaking attempts from other technicians. However, the final report only documented a single failure point near the vent and recommended a limited 5–10 ft repair — which does not reflect the actual condition of the line. When we questioned this, we were told that additional issues would require extra payment to be included in the report, even though: The issues were already observed during the same visit Their own crew marked multiple problem areas Prior service reports confirmed similar obstructions This puts property owners in a very difficult position, especially when dealing with city approvals or sewer lateral programs that rely strictly on the written report. It raises serious concerns when field findings are not fully documented unless additional fees are paid. We strongly recommend that anyone using this company: Request full documentation of all observed issues Be present during inspection Confirm what will and will not be included in the report before work begins Very disappointing experience.
• LR

  Laura Rudolphi

  Jan 16, 2026
  1.0
  I have been a customer of the Sewer Pros since I bought my house back in 2016. This past year, we had them come out for a sewer main inspection, which indicated we had some kind of blockage out to the city main requiring a camera inspection. Sewer Pros was aware that for the camera inspection, they would need a liaison from the city to be present to watch the camera inspection as part of a reimbursement program, but they sent someone out to do the work without getting on the city schedule, so I had to spend another $200 to get the work done with the city there. I politely asked them for a refund several times and they incessantly argued with me about the timing of phone calls, them not knowing that the rules had changed with the city, and finally on the last call, them accusing me of making the situation political. (I asked them if they would be talking down to me if I was a white dude, which had nothing at all to do with race and more of the fact that I felt they were trying to pull the wool over my eyes as a woman.) I'm super disappointed at how this turned out and will no longer be a customer of Sewer Pros. What ever happened to making it right by the customer?
• JV

  Josue Vazquez

  May 28, 2024
  5.0
  Very detailed inspection, and the workers were very professional. Highly recommended to any investors looking for a sewer inspection on any propert/project.
• KM

  Katherine Mason

  Jun 2, 2020
  5.0
  The Sewer Pros were professional, friendly, prompt, and did a great job. Would absolutely recommend their services and use them again.

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