I’ve had a maintenance contract with Classic Aire Care for 10 years and have been pleased with their service and support. Just recently my A/C shut down and threw an error code early one morning. They jumped on it when I phoned at 7:30am, had a great tech out before 10:00 and replaced my motherboard and fan motor by 4:00. The unit was under a manufacturer warranty so I had some labor cost but it was reasonable enough. I was impressed with their response and resolution. Also, a terrific tech named Chris. A real pro.
Randy C. did a great job installing water pressure control devices. This became an issue when Classic did our annual plumbing inspection. Both LaQuan and Randy explained the potential problems that high water pressure can pose, including voiding warranties on some appliances, and then Randy carefully went through a step by step shut down & restart of turning the water off, professionally installing the devices and then restarting all the water fixtures to ensure no air in the lines. We can always depend on Classic for well trained professional people and appreciate their prompt service.
We are very pleased with the solutions and effort Travis provided to us. We needed a seasonal check up and shared some observations about the feeling, and validation from our thermostat, that we had more humidity than desired. Travis went to work and once completed, shared how he thought through the challenge we’d shared and how he took multiple steps to correct the humidity issue. We also asked about offerings that might help with my allergies. Travis listened and shared why he wasn’t excited about a solution friends had suggested and evidenced how the suggestion doesn’t work well with our system. He then offered a different suggestion that still met our goals. He explained how the suggestion would work, the probable experience we would have, and what the costs would be for adding this solution to our system. This was a wonderful experience. My wife and I were listened to, educated, and not pushed from a sales perspective. We’ll likely make the suggested addition because we’ll have a chance to really consider the option. We are grateful and hope Travis will help us with the next service.
We've been using this company since we bought our house over a decade ago. We had briefly tried a big-name company (H) when price shopping some major work & they just can't compete with these guys in terms of: feeling like we're getting honest assessments with no added fluff, reasonable pricing for their twice-annual checkup plan, reasonable pricing *in general*, & it just overall still maintains that "mom & pop shop" feel.
They do now umbrella several smaller companies, we've utilized them for both HVAC & plumbing, have been extremely satisfied with all services no matter who they have sent out. Just now Roger came to diagnose our AC issues, he quickly figured out what the problem was & it'll need some work. Today has a heat index of 110°, he made sure someone will be here within the hour to continue resolving the issue which is fantastic news. He was friendly & thorough when explaining what he found & what our options are.
Whenever others are confronted with new HVAC issues or complain about their existing company, I always recommend these guys!
CM
Chris Marchioro
Aug 10, 2026
I recently purchased a home with a geothermal heating and cooling system. I’m unfamiliar with how to use and maintain this type of system so I contacted Classic Aire Care. I spoke with Felicia, who walked me through the different services. She was very helpful. I enrolled in and paid for an annual preventative maintenance program. She had a technician whose expertise is geothermal systems and said he can come over today and walk me through how it works and what the annual maintenance plan will be. The technician Frank M. came over several hours later, and spent time showing me the systems and answering all the questions I had. Frank was thorough and very helpful. I feel very confident with Frank being my technician going forward.