Hurlburt Heating & Plumbing

Reviews

• DS

  DKR Studios

  Jul 17, 2026
  5.0
  Great service and product. Installers were professional. They got the job done quickly. We appreciate all your help with the replacement of our air conditioner and furnace. We can rest easy and love the new tech from the new thermostats.
• OI

  Oana Ivan

  Jul 12, 2026
  5.0
  My AC broke down and I was looking to replace my HVAC system. Of course this all happened in the middle of a heatwave. I contacted the company on a Saturday afternoon and they sent out Rod. He was very helpful and explained everything well. All in all great service and would recommend the company anytime.
• CR

  Christi Roadfeldt

  Jul 11, 2026
  2.0
  Craig, the tech was very knowledgeable and was understanding enough of my issues with a charge for the visit to give me a 25-ish% discount on the visit to show me how to press buttons and tweak our thermostat. My issues with being charged were: 1. the things Craig helped me with could've been resolved by a phone call with a knowledgeable tech, which would've saved me a at least a $70 visit fee and possibly the fee for the entire visit ($109); and 2. the reason a tech was requested to come to our house in the first place was based on two issues caused/communicated to me by the maintenance tech visit the week prior. They are: 1. The maintenance tech from the same company shut down the HVAC system a week prior, which we discovered a couple days after the visit caused the thermostat to need to be recalibrated to show the correct temperature inside the house; and 2. That same tech told me the system had been throwing error codes, but Hurlburt had no record of it. I explained to the service rep I talked to at Hurlburt in my initial call that our very expensive heat pump system and warranty from Daikin was purchased based on their claim of maximum efficiency partly due to the fact that Daikin's system, when it self-detects system errors, sends notices to the company that installed the system. (Daikin will not send the notices to its customer.) I understand from Craig that Hurlburt charges for that service - he didn't know how much. So again, I think Craig is an excellent tech, but I think Hurlburt customer service could have done much better in this case.
• CC

  Connie

  Jul 7, 2026
  5.0
  Ali was a great service technician! He was very informative on things that I had never been told before re: the fan (on the thermostat) that I should be turning on AUTO when it’s hotter outside, instead of running it constantly. My AC had a lot of cottonwood in it and he washed it & told me I should keep an eye on that & clean it again if it needs it - another thing no one’s ever mentioned to me. I felt both things were pretty significant to learn to enable me to take better care of my AC. He also answered a couple of questions I had & also helped me unfurl my new hose which I really appreciated. I was impressed with his willingness to help me and I’ll certainly will be requesting him in the future!
• SW

  Stephanie Way

  Jul 4, 2026
  5.0
  We had a consultation for a mini-split system. We were really impressed with the friendliness and knowledge we received. We went into the process thinking we needed a larger and more expensive system than we did. Because Ben has experience beyond sales, he was able to give us a fair assessment of what is actually needed, which will ultimately save us money. This was different than quotes from other companies who tried to upsell us on extra unites which may have been unnecessary. When we are ready to move forward, we'll go with Hurlburt.