Laitala Tile Company

Reviews

• SH

  Shannon Hunt

  Dec 10, 2023
  5.0
  Laitala installed tile on a new gas fireplace for me. From start to finish they were kind, patient, helpful, and professional throughout the entire process — from choosing the right tiles to the full install and completed project. They were very communicative about the project schedule along the way. I really appreciate the thoughtfulness demonstrated when it came to helping me pick out the right gorgeous tiles for my spot. Thank you so much!
• DD

  David

  Oct 31, 2022
  5.0
  Outstanding small business great selection nice display room installers were wonderful very diligent
• SB

  Sarah Brown

  Aug 22, 2022
  1.0
  The project looked great until it was grouted. When dried the grout was multicolored and sloppy. Everywhere in the shower and bathroom that was grouted was multicolored. The plumber came to put in the fixtures after the tile work was "completed" and wouldn't because the grout looked so bad he was concerned about the moisture barrier. If I had done this work myself or hired a friend the outcome would've been acceptable, but not for a professional company. One star because the owner tried to come and fix it, but only after I sent pictures and asked how multicolored uneven grout lines was a finished project. After a long drawn out attempt to "fix" and color the grout he owner agreed to refund the deposit, but then sent a long response as to why the project was acceptable. Buyer beware, tile installers aren't licensed or regulated in any capacity. Latalia didn't bother to respond to my email questioning their backing out of returning the deposit so we can do better at finding a professional company to redo our "new" bathroom tile. Latalia didn't respond to the Better Business Bureau inquiry and it took several letters for them to respond to the Attorney General's Office. I am truly mystified at the reviews about excellent work, experience and precision. Tried to support a local company, but learned the hard way word of mouth is best. Oh, they also left their propane heaters on inside our closed garage unattended while they went to lunch. Not recommended by anyone even with "automatic" shut offs if they tip over. Not to mention carbon monoxide.
• TR

  Timothy Van Riper

  Jun 1, 2022
  5.0
  Excellent work and good price !!

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