Klatt True Value Rental

Reviews

• MK

  Michael Kloeppner

  Dec 12, 2025
  1.0
  Uhaul I reserved was not what they gave me. Reserved a 15 foot for around $100 they said I reserved a 26 foot. The cost they said was only a difference of $10. The total when I showed up wasn't anywhere near $100. They slid me a paper to sign. Price was $250. I declined the rental and left. Came back a minute later after deciding to just take the deal and never rent from them again. They said they already charged and refunded the amount and would have to charge me again. The truck started shaking and bobbing over 45mph. It was scarey but figure it would smooth out. It did not. Returned the truck and told them about it. They said it's not thier problem, they just rent them out.
• NH

  Nicole Hertell

  Jun 28, 2025
  1.0
  First the price was right. We (my sister and I) were doing research on renting a bounce house for a birthday party. Found Klatts online and the price was awesome!! Go in store to reserve, price was more expensive on the wall. Questioned it, lady behind the counter got all course but gave us the online price.. when asking the younger man that started helping us, asked him questions on size ECT.... He implied that it would fit in a small minivan... HOWEVER, when our dad went to pick it up they loaded it with a FORKLIFT!! Our dad asked upon picking it up, again very course customer service, ask, if there was tie down stakes and instructions that came with it. The younger gentleman just ignored him and walked away. Thank God he drives a pickup truck!! There's no way this would fit in a minivan! Unless you have another minivan full of 6-8 men and a boy to load and unload!!! If you rent a bounce house from here because there's no instructions, there is a very big zipper for blowing it down. As your blowing it up, you need to find said zipper and close it!!! It took us an hour to figure this out! Once we found it, it sprang to its size!! And the kids had a blast!!! And then, it was time to deflate and return...... Upon returning the bounce house, again very course and rude attitudes from everyone behind the counter, it's like everyone that works there hates their job!!! We're happy go lucky people and hate drama and this was all drama!!! The only reason I gave a 1 star is the customer service. The product itself and price is a 5 star!!!
• TK

  Trevor Keyler

  Apr 12, 2024
  5.0
  Friendly staff and reasonable prices. Will continue to use!
• JS

  Jeff Stone

  Jul 19, 2021
  5.0
  Needed a air conditioner capacitor and they had it when no one else did. Gary was a great help and all the staff was very friendly.

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