Vector Services

Reviews

• NV

  Nick Vanguard

  Oct 30, 2026
  1.0
  Just a very poorly done service and experience overall From both vector services and Homeserve. Vector tech came and saw an older furnace and decided to say that the furnace could not be fixed. The technician left and Proceeded to tell me he should of tried a new controller box when I asked for an explanation of the issue. Told me to call Homeserve cause he needed them to ok it. I did and They both blamed the eachother and did nothing. After telling me they would call me back, they never did. I called a different HVAC person they installed $10 control box and furnace is working fine now. Just lazy work performed by Vector Services. Worst experience ever.
• MM

  Mukesh Mahato

  Oct 29, 2026
  2.0
  I’ve used Vector Services several times in the past and have always had good experiences. I’ve even referred a couple of friends because I trusted their service. Unfortunately, my most recent experience was disappointing. I had a furnace condensate drain/trap leak, and the technician quoted me $479 for the repair. When I asked about the parts, I was told they cost approximately $50. I understand that labor and other service costs are involved, but I felt the total price was very high for this repair. Another concern was the communication regarding pricing. When I called customer service, I understood that the technician would inspect the issue and that I would receive an estimate and invoice afterward. However, the technician collected payment immediately after completing the work, and I still have not received an itemized invoice or the estimate I expected. I was also told that if I used another company, I would have to pay a $79 dispatch fee, which made me feel pressured to proceed. I’ve appreciated Vector Services in the past, so this experience was particularly disappointing. I hope management will review the pricing and communication process and provide a clear, itemized breakdown of the charges. Good service is not just about completing the repair; it’s also about transparent pricing and clear communication with customers.
• SS

  Shannon

  Oct 28, 2026
  5.0
  Daniel was extremely helpful & friendly. He works clean and fast! I had a medical procedure and I was very limited. Great work and the house looks exactly how it did before he arrived. I didn't have to do anything except ask him a million questions. He answered and helped me understand my electrical issues. Anything electrical i get super nervous. My mind is at ease now. Thank you!!
• MR

  Michelle Ridinger

  Oct 27, 2026
  5.0
  I can't belive I didn't call this company a long time ago. I had power out & two dismantled ceiling fans upstairs for over 2 years, with hubby saying" I'll get to it" They came same day I called & restored power & hung those fans back up. All systems are GO now. Aron & his apprentice were amazing, offering information, insight, knowledge & were extremely professional, yet personal. I will call them for plumbing issues as well. This is a family based, MN. CO. & Im lucky to have found them. We expected a huge bill & part of why we put the repairs off for so long. We were amazed at the low & more than fair cost, compared to the time, detail to attention & obvious expertise. DoNot Call Anyone Else! Call Vector First, trust me.
• KS

  Krishna Seeley

  Oct 27, 2026
  5.0
  Overall I was very impressed by the service I received from the staffs. Technician .Mr. Col Duckworth was prompt and detailed in services. Very professionally presented himself and very knowledgeable with the subject matter. Overall Mr. Duckworth very good job in water tank flush, tune up and testing the water as requested. I would hire him again and recommend him to others.