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North Country Power Generation

4.2
(31 reviews)

Business Details

7122 Rapid City Rd NW, Rapid City, MI
49676, United States
(231) 202-2456
https://www.ncpgeneration.com/

About

Generator Service & Repair
North Country Power Generation is Michigan’s exclusive Generac Power Pro Dealership, offering a best-in-class experience from installation to generator maintenance.

Location

North Country Power Generation
7122 Rapid City Rd NW, Rapid City, MI
49676, United States

Hours

Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

4.2
31 reviews
5 stars
25
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • PH
    Patrick Higgins
    Mar 25, 2026
    5.0
    Josh did a great preventative maintenance on our Guardian Generac after a 5 day power outage, he went above and beyond and explained everything step by step…thank you for your professionalism
  • MH
    Marsha Hall
    Dec 3, 2025
    5.0
    Lost power over Thanksgiving Holiday. Our Generator had an Emergency situation. Josh and team came to the rescue got our power returned and Generator fixed. All done in the same day with nothing but understanding and kindness. 5 plus stars to this amazing team!!!!!!
  • AM
    Amy Matthews
    Apr 13, 2023
    5.0
    Great service from an amazing group of professionals.
  • BZ
    Benjamin Zerod
    Aug 31, 2022
    1.0
    They came out for routine maintenance and found oil in my air breather box. Latched one iffy loose valve. Later we had a 65 hour outage. Afterwards I checked air breather box and it had oil in it. Call for service and they came out. Said motor was bad. Tore unit down and made a couple calls. Said a new engine should be here in a couple days. That was July 22 2022 Still no engine and no response from NCPG. My first Generac was purchased from them and had great service. Had trouble connecting with Josh on a new one. I bought this one from another place. They are an authorized dealer and service shop. I don’t know what the deal is with Doing warranty work when it was bought from a third party. I did a lot of recommending for them when I bought from them. Now it’s.a different song and dance. Looks like it will be call the BBB and possibly get some legal advice. If you buy from them then you should be good Otherwise then beware.
  • JC
    Jake Cattran
    May 31, 2022
    1.0
    I haven’t dealt with these guys personally for business but I’ve heard nothing but bad they drive like idiots down the road they throw trash out there windows and other things, absolutely rediculous hopefully nobody uses this company there no good and there are plenty of other companies out there that aren’t disrespectful and rude

Frequently Asked Questions About North Country Power Generation

How does a home standby generator work?

A home standby generator is designed to detect power outages automatically. When an outage occurs, it starts within seconds and begins supplying power to your home. Once utility power is restored, the generator shuts off and remains on standby for the next outage. These generators typically run on natural gas or propane, utilizing your existing fuel supply.

Can a standby generator replace my utility service?

No, a standby generator is not intended to replace your utility service. It's specifically designed to provide backup power during outages and should not be used as a primary power source for your home.

Brand Certified Facts from North Country Power Generation

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Certified May 17, 2026Yext Knowledge Graph
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