Herc Rentals

Reviews

• JL

  Jordan Luther

  Nov 15, 2023
  5.0
  These guys were so easy to work with. Our sales rep Dustin (great guy!) got our credit app done same day and we were renting the next day. The equipment we rented was in very good condition and they were fair with pricing. We will definitely use them again in the future!
• GE

  Guan erick

  Nov 7, 2023
  5.0
  Needed some more room to put up some permanent lights under my soffits so I decided to walk in here as they had good reviews. The manager, Sean Carr was super helpful, listened to my needs, worked with me to get the right lift for the job. I rented a Genie TZ-50 boom lift and it worked very well, had to to trouble shoot something real quick, but the internal safeties were working great so that it was stable. The staff was super helpful when I could not figure something out. I had accidentally directed them to place it at a certain point next to the house, then realized after working on the first portion of the house, that the lift would not swing around due to it being too close to the house. Customer service was super nice and worked to get someone back out here to help adjust the position so I could finish the job. Great experience all around, would absolutely rent from them again.
• JB

  Jonathon Boyd

  Nov 17, 2021
  5.0
  Hands down one of the best rental companies, Mark Unger is always on top of his game and makes scheduling equipment a breeze. I highly recommend his services. Thank you Cloverdale for hiring such an outstanding employee!
• MS

  Matt Smith

  Oct 13, 2020
  1.0
  Very disappointed. They were nice at first, brought them my newly acquired towable air compressor to check over and service. Once they had it, it was hard to get ahold of them on the phone to check progress. When I finally got ahold of them, I was told they didn't do much and it was ready for me to use. Within minutes the compressor was acting up. Ordered a manual online and began to troubleshoot the issues and immediately found out that there was no compressor oil in my unit. Went back to buy some compressor oil and then they became very angry and rude, first saying that they would get me some , then saying that I had to go somewhere else and they will not work on my equipment, they have more important things to work on and that I needed to leave their facility immediately. "There is the door" the service manager rudely told me as I was already leaving. I wasn't even allowed to ask about renting one of their compressors to be able to continue my work. Very rude and disrespectful, they either didn't even look at my equipment or intentionally sent me away to use it without oil so that I would ruin it and be forced to buy a new one from them. Not a good way to run your buisness. All customers should matter.

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