Family Heating, Cooling & Electrical

Reviews

• CH

  Charrisa Hutchinson

  May 13, 2026
  5.0
  Family never disappoint and has earned reliable, trustworthy and fair pricing. They are 1 of the few good companies around. They do excellent work as well!!
• JM

  Jason Midkiff

  May 6, 2026
  5.0
  I had a full HVAC and Water Heater install done by Family Heating. It was a tough job, with them having to access my narrow attic to run the line set, and the HVAC and Water Heater close together in a closet. Very happy with their work.
• CT

  Clifford Thomas

  Apr 16, 2026
  5.0
  Really good crew to install a furnace and air conditioner and was done in a timely manner
• PL

  Paul LaRiviere

  Mar 24, 2026
  5.0
  I just want to thank Dan and his electrical crew for tackling the 2 major (mainly changing out undercover halogen lights to LEDs) and 4 small jobs that they completed so well and quickly. I feel so much better knowing these electrical fixes are now done right and to code. Especially thankful that they troublshot a loose, sparking wire in my breaker box that could have potentially started a fire. Great job, crew.
• CV

  Char v

  Mar 16, 2026
  1.0
  I've used Family Heating and Cooling service for years without a problem until recently! However, this was my first-time using the Madison Heights location in my new home! I scheduled a furnance maintenance and repair/replacement of condensation pump. This service lead to issues with my 2024 furnace! The company did send a technician back out; however, this time the technician stated I needed to replace the inductor motor. But, previously I was told everything was fine with furnance after maintenance service and condensation pump repair! I did replace the Inductor motor which has lead to more issues with my 2024 furnance! Also, I was qouted a price via phone by manager for replacement of inductor motor but, a different price by technician once arrived. The technicians price was $50 higher than originally told! I've called several times regading issues with no resolution from this company. In fact, the owner's husband Dan was so unprofessional. He stated that " He didn't care if I pursued legal proceedings." Needless to say, as a consumer this has left a bad impression and realization that this company values has changed and no-longer trust worthy!! It's been about a month and the owner still has Not reached back out to resolve the issue!!

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