Certified by Pro-Tech Heating & Cooling • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.9
1,225 reviews
5 stars
1,193
4 stars
19
3 stars3
2 stars0
1 star10
LY
Lourdes Yen
1 day ago
5.0
Adam was outstanding from start to finish. He was courteous, professional, efficient, and extremely knowledgeable about HVAC systems. He repaired my AC and took the time to explain everything thoroughly, making sure I clearly understood all of my options.
What really stood out was Adam’s honesty and transparency throughout the entire process. Instead of trying to upsell unnecessary services, he genuinely looked for ways to help me save money, which is especially appreciated with how expensive everything is right now.
It’s rare to find someone who combines technical expertise with such exceptional customer service. I highly recommend Adam to anyone needing HVAC repair or maintenance!
MB
misty Breece
May 13, 2026
5.0
From the time I called to the time they finished any question I had got answered. They worked with me to facilitate all corporate paperwork done. Our tenants can rest at ease now that everything is set and good to go. I will call Protech again no questions asked. If you're looking for a good Heating and Cooling company give them a call they're quick they're fast they're to the point and they are very polite. Also their $ was very decent in today's market..
LA
Lori Anderson
May 10, 2026
5.0
Last weekend we noticed there was water on the floor around the condenser on our furnace and because it was the weekend we didn’t want to call anyone due to the high cost of weekend/emergency calls so we put down a old towel & waited until Monday. I had always admired the Pro-Tech work vans because they seemed to personalized the van to the tech that was driving it. On Monday morning I called to see what the charge would be for a nonemergency call. They were able to send a tech out later that morning. Adam showed up & took care of the condenser issue as well as thoroughly checking the furnace & AC. Both units were 24 years old. Although the final bill was more than expected, we feel the cost of the repairs were far less than having to replace both units which is what we were fully expecting to do. Now we'll be able to use the AC with confidence this summer and having them come out twice a year to check everything will be reassuring. My only regret? Not getting a picture of the back of Adam's van.
TO
Taylor Otten
May 5, 2026
5.0
Pro-Tech provided a fast and professional experience. The sales rep was knowledgeable and honest. He didn’t try to up-sell me to a unit that was unnecessary for my house. The technicians were polite and friendly. They took me on a thorough walkthrough of all of the work, cleaned their mess, and demonstrated high levels of professionalism. I would recommend Pro-Tech as a company with integrity.
RC
Richard Conflitti
Apr 24, 2026
5.0
The entire experience was 5 stars across the board. Communication between company and client is a master class! The staffing at the phones was always on point. Work crews at our house were courteous, professional and extremely knowledgeable. Sorry for any names that I forgot but Westley was the key service person on the job. He operates as if he is the owner of the company. He is excellent in ALL areas. Other crew members, I think Kevin and his associate are also extremely skilled, genuine and helpful.
Your company has to be doing something right to attract and keep this caliber of talent! Forever customer here! Thank you again!!
Frequently Asked Questions About Pro-Tech Heating & Cooling
What services does Pro-Tech Heating & Cooling offer?
Pro-Tech Heating & Cooling is an HVAC contractor providing heating and cooling services.
Where is Pro-Tech Heating & Cooling located?
It is located at 4073 Remembrance Rd NW, Grand Rapids, MI 49534, USA.
What are the business hours for Pro-Tech Heating & Cooling?
The company operates 24 hours a day, 7 days a week, from Monday to Sunday.
How can I contact Pro-Tech Heating & Cooling?
You can call them at +1 616-303-7436 or email justbetter@protechgr.com.
When was Pro-Tech Heating & Cooling established?
Pro-Tech Heating & Cooling was established in 2003.
Does Pro-Tech Heating & Cooling have an online presence?
Yes, you can visit their website at https://www.protechgr.com/ and their Facebook page at https://www.facebook.com/468564233185811.
Are there any nearby hardware stores close to Pro-Tech Heating & Cooling?
Yes, Bergman Power Equipment is a nearby hardware store, which could be convenient for customers needing tools or supplies related to HVAC work.
What automotive services are available near Pro-Tech Heating & Cooling?
Nearby automotive service providers include Pro Collision of West Michigan, Inc., Mi Paint Protection, River City Auto & Transmission, and Walker Auto Service, offering repairs, detailing, and oil changes.
Are there any food or dining options near Pro-Tech Heating & Cooling?
Yes, Daddy's Dough Cookies bakery and Mom's Kitchen restaurant are nearby options to grab a snack or meal before or after your visit.
What local schools or recreational facilities are near Pro-Tech Heating & Cooling?
Nearby educational and recreational spots include Walker Station Elementary School, Kenowa Hills Public Schools Day Care & Learning, Kitchen Sage cooking school, and Walker Ice & Fitness Center for sports and fitness activities.
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