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MSI Grand Rapids

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About

Countertop Store
MSI Grand Rapids is home to a well-lit climate-controlled state of the art flooring and wall tile showroom, distribution center, slab selection showroom, and hardscaping showroom. Our Grand Rapids showroom features hundreds of colors of quartz, granite, marble and, other natural stone slab countertops available for all of your project needs. We carry a wide range of backsplash tile and floor tile selections, including porcelain and ceramic tile, luxury vinyl tile, mosaics, wall tile, and natural stone tiles. Use our interactive Flooring, Countertop, Kitchen, and Bathroom Visualizer tools to help facilitate product selections. With tens of thousands of square feet of inventory on hand, we have the largest selection of countertops, flooring,

Location

MSI Grand Rapids
5085 Kraft Ave SE, Grand Rapids, MI
49512, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.