Benjamin Franklin Plumbing of Grand Rapids

Reviews

• LH

  Lucy Higuera

  May 11, 2026
  5.0
  Luke was quick to arrive for a repair that was causing water to collect in basement. Other service companies were unable to schedule until the following week. Appreciated his response time, assessment of source of the leak, and quick resolution and repair.
• KE

  Kathleen Emmons

  May 7, 2026
  5.0
  I had a great experience with Sam! I was given a time window of 2-4pm and he arrived right at 2pm, which I really appreciated. He did a thorough inspection and took the time to clearly walk me through all of my options. He was very transparent and helpful in working with me to find the best solution and pricing and he also explained potential future needs so I could plan ahead. Throughout the entire visit, he made me feel comfortable and confident in the decisions being made. Overall, the service was professional, honest, and easy to work with. I will definitely be using him again when I'm ready to install a new sink!
• FG

  Falinda Geerling

  May 1, 2026
  5.0
  Luke lived up to his bio. He is a personable, reliable, and skilled plumber. He diagnosed and fixed the leak in the wall of the bedroom, caused by a frozen outside facet, quickly and properly. I will call the company again, particularly Luke, if I have a plumbing problem. Jenny, the person who answers the phone, is also very nice, polite, and friendly.
• SA

  Stephanie AR

  Apr 26, 2026
  5.0
  Nate S. came and helped me with my emergency plumbing needs on a Sunday. From the time when I called to when he showed up at my door it was less than an hour. Nate was honest with his communication and treated me and my home with respect. Hopefully I don’t have to call a plumber again, but if I do I’ll reach out to BF and ask for Nate!
• RA

  Ronnie Allen

  Apr 17, 2026
  5.0
  Hi. Had several quotes. Luke, and Tyler of Benjamin Franklin plumbing was the only company honest enough to tell us that the smelly water was from an anode rod in the water heater. It wasn’t a money grab for their company. The water softener system was over 20 years old, so we replaced that as well as drained the hot water tank, replaced the anode rod, and sanitized it. Luke and Tyler respected my house, wore booties, kept me in the loop on everything, and Tyler who is a licensed plumber was part of the installation process. We bought the guys lunch for their hard work, and care for our home, and the respect they gave us, and I am so pleased and highly recommend Benjamin Franklin Plumbing, Luke, and Tyler for any plumbing needs you may have ! We are Blessed for them ! 💛💙