Service Professor

Reviews

• EJ

  Elain Jones

  Jul 2, 2026
  5.0
  Nick came in and was very polite got started right away on figuring out what needed to be done did the repairs and was done in no time. He sat down with me and explained what things were going to need to be addressed at a later time and recommended the companies service program. If I can if I need to have another service call I would like to have Nick as the tech to come do the service. I would definitely recommend the service professor to anyone that asked.
• CH

  Chelsey Hitchcock

  Jul 1, 2026
  5.0
  This was my first experience with Service Professor and all the techs I had were great! I had plumbing & HVAC issues and was able to have everyone out the same day for a diagnosis. John was very helpful and informative, Nicolas, who looked at our furnace, loved dogs as much as I do, Sam was really helpful figuring out the best route of cost/repair to go and getting it done before the heat wave hit, Landen was very efficient and they had our new furnace & AC installed in great time, and last but not least the electrician, Ryan, was able to work with my work schedule and was in and out in about an hour. And I wouldn't have met any of them if I hadn't called and had a great experience with scheduling. Thank you to all of you for being so kind and understanding
• MG

  Melissa J Grey

  Jul 1, 2026
  5.0
  Service professor did a lot of work to get us a water softener, a water heater, fix a toilet that had long been leaking, and more. Austin and Logan were excellent. They were upfront, honest, and reasonable- but not cheap- and they were absolutely professional. They were notably patient when we had family difficulties. I would recommend them 100%. Many thanks!
• SS

  skyshark425

  Jun 30, 2026
  1.0
  Absolute farce. Do not use this company. Had them change out fixtures throughout newly moved in house. All installed worked fine. But they cut the waterline to the refrigerator. Brilliant. When can you come back to fix the thing you screwed up? Next week. Awesome. Came back and reinstalled waterline to refrigerator. Now no hot water in kitchen. When can they comeback to fix that? Tomorrow. Oh. When? We don't know. This is the kind of treatment you can expect from this business, and all the while they will try to sell you on their monthly membership. Don't fall for it. Don't call this company.
• RJ

  R Johnson

  Jun 24, 2026
  1.0
  Landyn came to my home to snake a main drain (I already knew the problem). Long story short because he asked me to sign a waiver in the event that he damaged the pipes his company was not liable (which I signed) When I questioned how long had he been doing plumbing and the type of machine he was using he immediately drugged his machine across my floor and almost tore my security door off the hinges stating he would NOT service me. Left me in shock. Received a call from his Manager stating he was having a bad day and decided to quit his job (Nothing to do with me) Manager upset that he quit and told me because he was one of his best workers would not service me. As I stated to him..There are other plumbers available. My suggestion is if your worker is having a day which conflicts with customer questions maybe he should have taken a day off. I have it all on camera.. I work not recommend this Company at all.