This profile is uncertified and using publicly sourced data
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Business Details
About
Hardware Store
TEMPORARY EDIT: We've moved! 2401 S. Industrial Hwy, between Hutzel Plumbing on the North and NAPA Auto Parts on the South. It should be no surprise but organization isn't our forte, so we're still getting a sense of where things are. We're open to the public but we highly suggest you call ahead for now! Thanks!
Welcome to Jack's Hardware, your local, family-owned hardware haven nestled in the heart of Ann Arbor. For over three decades, we've been committed to providing our community with an unmatched selection of quality tools, building materials, garden essentials, and home improvement products. Our friendly and knowledgeable staff are passionate about helping every customer find exactly what they need for their next project, big or small
Location
Hours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.