Headquartered in Concord, NH, The Granite Group distributes plumbing, heating, cooling, piping, water systems, and energy products to contractors and fuel dealers across the Northeast through nearly 80 wholesale branches and a best-in-class e-commerce platform. The company also operates 19 retail showrooms offering expert staff and a broad selection of bath, kitchen, and lighting products. Founded in 1971 in Worcester, MA, The Granite Group has grown through a commitment to exceptional people and strong customer relationships. The company has received numerous workplace awards, which are among its proudest recognitions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.