ElectricianGenerator ShopGenerator Service & Repair
Protect your home from the risks caused by sudden power outages with a generator from Generac, the industry leader, installed by the experts at Rod's Electric Inc. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Rod's Electric Inc has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.
We called because our generator wasn't working. They came out two days later. Very nice and helpful. He had the generator up and working in know time. Very happy with their work and professionalism.. I will be calling next year for annual service.
DS
Daisy Smith
Sep 23, 2024
1.0
Unprofessional staff, no understanding of customer service protocols, rude woman on phone, verbally attacked when I called in good faith to come to a reasonable solution after a communication error on their part. Will never do business with them. Owner was calm on phone after woman yelled but it was like talking to a brick wall.
MH
Mouse Hunt
Jun 6, 2023
1.0
All staff dealt with were highly unprofessional. The owner is uptight and has the worst business ethic I've ever seen. Can't deliver on time. Complete waste of time and money. Dear other potential customers. DO NOT EVER USE THIS SERVICE THEY ARE SLOPPY, IRRESPONSIBLE, UNPROFESSIONAL, HATEFILLED, ETC. I could continue but I feel I've said enough. Don't waste your life on this company its not worth it and from what I heard from my neighbors down a few houses from me they constantly cause problems for other people as well.
(Update 05/22/24 10:40Am)
THIS REVIEW IS NOT SPAM. THE OWNER IS LYING!!! How typical to call honest reviews spam to make it seem like you are the victim instead of the victimizer. It like you forget security cameras exist and can record audio as well as video.
Gotta love how it took them MONTHS to respond to my review with only one word which further lends credit to the worst business ethic I've ever seen comment I made. Very unprofessional response in all aspects: Timing, Handling, and wording.
Thanks for proving my point with your response.
KL
Kimberley Long
Sep 28, 2021
1.0
They were awesome! I have been dealing with my mother's passing and they made things easy. They were so accommodating to my needs. I would recommend them again and again.
PB
Patricia P Bourque
Dec 11, 2019
1.0
We have a contract to have our generator serviced annually have called three times been told very shortly it has been over a month or so nobody has been here yet should I keep waiting.
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