Perfect experience! Besides being exceptionally nice they were honest! They came in assessed my issue quickly, and fixed it. No nonsense no upcharges, I honestly recommend them and will call on them again without hesitation. Eric and James, they were just good people! Darn refreshing.
I recently had my AC serviced by Eric L at Farnen & Dermer. Eric was on time, knowledgeable, thorough and explained everything in tremendous detail. I definitely did not feel rushed through the service call. I can’t say enough of how pleased I am that I had my entire system replaced by Farnen & Dermer. The system is so much more efficient than the services five star.
LJ
Laura Judkins
May 7, 2026
Installation went smoothly and only took 1 day to install. The team of Farnen & Dermer Inc were professional and great to work with. Very happy with the service we received.
TW
Tamela Wittman
Apr 30, 2026
Mike R. is absolutely outstanding! He took the time to explain in detail to my husband everything that was going on…. & when the job was finished, he took the time to do a few inspections - both indoor and outdoor- Just to make sure that we were up and running OK and good to go until our next maintenance. He was extremely professional, polite, knowledgeable, and (b/c I asked when the job was finished ) gave me a little insight to help us to get our son involved in the trade!
Mike had a trainee with him…. We heard him educating the trainee the entire time they were here. As a mother, that has a son interested in getting in the field… I noticed that.
The company is lucky to have Mike… We are business owners…. He is definitely an asset to the company!
Best regards always,
Kevin & Tami Murphy
MH
Margaret Hynson
Apr 26, 2026
Beware of exorbitant prices
In 2020 I had an HVAC system installed. I signed up for a service contract. My system had a 10 year warranty on parts and 5 years on labor. In April 2026 my AC stopped working. I already had an appointment for the regular maintenance check up scheduled so I let them know that the AC wasn’t working. I asked for a quote and was told that the problem had to be diagnosed first. The Farnen and Dermer technician determined that the motor was bad. The technician (Mario) was great. Very knowledgeable, courteous and a pleasure to work with.
Once it was determined that I needed a new motor, I asked the price and how long it would take to complete the work. Mario called the office to find out. I was told it would take about a half an hour (as long as there were no problems). Much to my dismay I was told that it would cost $879.00 (this was a reduced price since I had a service contract)
The repair took a half an hour. I watched it being done
$879.00 for a half an hour job. I have never heard of a company charging that much for a half hour!!!
Needless to say I won’t be doing business with Farnen and Dermer ever again!!