FRSTeam by Cappys is the FIRST name in textile and electronics restoration following fire, smoke, water or mold. We are a fourth-generation firm devoted to helping homeowners restore their lives following an unexpected incident. FRSTeam works directly with insurance companies and remediation contractors to support homeowners. From clothing, shoes, bedding and window treatments to HD TV's, computers, stereos and kitchen appliances, FRSTeam provides the finest restoration services throughtout the Mid-Atlantic.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.