United Service Specialists Heating, Air Conditioning & Plumbing

Reviews

• MC

  Mary Cook

  Mar 15, 2026
  5.0
  Our horrible cold snap just started in our furnace went out. I had my fingers crossed that we would find a company that would be able to help us at that point.USS Came through with flying colors! They got our furnace in within about five days. All the staff were polite, Kind and thoughtful. I wouldn't hesitate to ever use them again for anything.
• SW

  Stephen Waechter

  Jun 4, 2025
  5.0
  Arrived promptly at scheduled time, very professional, very neat. New system works great! Highly recommend!
• DE

  Debra edelin

  Jan 17, 2022
  5.0
  My heating unit stopped working during sun. night wind & snow. I put in a call to Uss in the early morning & technician Matt arrived shortly thereafter, knowledgeable & eager to find the problem. Luckily, the safety system did what it was supposed to do after several power surges & only needed a reset by the tech..& he changed my dog-hair filled filter that I keep forgetting to change everytime I go to the basement... Thank you Matt You're a respectable young man !! Debra E.
• EB

  Eric Braun

  Apr 15, 2021
  5.0
  I reside in Boyds, MD and am very pleased that I found United Service Specialists Heating, Air Conditioning & Plumbing. They were honest, professional and concise in addressing the problem with my AC unit. Carlos and Kyle were my technicians, I received a text with their photos, a bit about themselves and a live tracker on where they were on route to my house. No more being a hostage in your own house for a 4 hour window. They explained the remedy to the issue and are following up. I highly recommend United Service Specialists Heating, Air Conditioning & Plumbing.
• PP

  Peter Palmen

  Jun 10, 2020
  5.0
  I contacted this company seemingly at the same time everyone else did--the first REAL hot week of the summer this year. This meant that their employees were probably booked from dawn til dusk. Despite their overloaded schedule, they made both visits very easy. Carlos was professional and polite, and gave me some advice outside of the service requested that was very helpful. I must say, they were considerably past their 12pm-4pm arrival window for both appointments, but I can't dock a star based on that, because their office was extremely communicative, even past their normal business hours. I would not hesitate to recommend this company to anyone; thank you all so very much for your hard work.

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