Benjamin Franklin Plumbing of Gaithersburg

Reviews

• SC

  Steve Cummings

  2 days ago
  5.0
  Jerry was very professional and courteous. Completed the job in a timely fashion and explained what he did thoroughly. I am a residential real estate agent and I will add him as my preferred vendor plumber list
• GS

  Gabriel Scindian

  Jun 3, 2026
  5.0
  These guys came out and did an amazing job. They started with the diagnostic found what the issue was, got the parts ordered, which were surprisingly under warranty.very knowledgeable about tankless water heaters which is apparently rare. Many other shops tried to get me to install a completely new tankless water heater from a different brand at a price over $8000, stating the one that I have is useless for the house that I am in. The brand that I’m using was installed by the home builder.
• RC

  Russell Carr

  May 29, 2026
  5.0
  Israel Romero did a great job. He has lots of experience, and it shows! We were replacing a kitchen faucet, but couldn't get the old one out. He did it no problem and had our new faucet installed quickly. It's great to know I have outstanding plumbers to call when I need them!
• VJ

  Valérie J.

  May 10, 2026
  3.0
  I had a great experience with Benjamin Franklin Plumbing. I scheduled regular maintenance for all plumbing related appliances and pipes in my house as part of an annual contract. Additionally, I called to have a technician retrieve an earring that fell in my bathroom drain. First, the technician was outstanding! He performed the contractual maintenance (charged on the effective date of the contract for 1-year) and spent time documenting with pictures, any area that needed addressing. He explained everything that was done and finally, he talked with me about any issues requiring future work. The technician was extremely knowledgeable and professional. However as a company, I found that although the work is outstanding, the price was a too high, for retrieving an earring from a drain; for this, 3-stars.
• SV

  Sil V

  May 7, 2026
  5.0
  I can’t say enough good things about Benjamin Franklin services. Mr. Jerry was very professional, did an amazing job and was courteous enough to give us an explanation of how our system works. I strongly suggest Benjamin Franklin be your first choice.