JB
Jaime Bonilla
May 23, 2026
I am highly disappointed with the lack of professionalism and technical competence displayed during the visit. Specifically, I noticed the following major issues:
Lack of Proper Tools and Skill: The technician did not use the correct tools to remove the screws on my A/C unit. Watching a professional struggle with basic hardware due to a lack of proper equipment is completely unacceptable and risks damaging my system.
Poor Driving/Vehicle Handling: Beyond the technical work, the technician demonstrated a severe lack of skill in handling the company service truck. They struggled significantly to maneuver and park the vehicle safely on my property, which raises safety concerns.
As a customer, I expect a qualified professional who is fully equipped and capable of performing the job safely and efficiently. Unfortunately, this experience fell far short of those standards.
I request that this matter be reviewed by a supervisor, and I would like to ensure that a different, fully certified technician is assigned to any future visits to my home.
SS
Sarah Smith
May 13, 2026
Bryant did a great job. Very thorough and nice!
MS
Mark Smolin
Apr 30, 2026
Tyler is courteous and seems knowledgeable. Glad to have him performing the services needed.
KB
Keia Benefield
Apr 22, 2026
Tyler did an excellent job accessing and fixing my issue. He explained everything to me as to how he would fix the problem and things I could do in the future to prevent the problem. Great service!
FQ
Fattima L Quintana
Mar 30, 2026
Josh was amazing very knowledgeable and was able to explain everything from repairing tonreplacing along with financing options. He even called my husband to be able to explaine everything in detail to him
Thank you Josh and one hour