FloorGem did a light sanding, 2 re-coats of polyurethane, and installed quarter-round for me. There had previously been carpet on these floors and it likely hadn't ever been refinished. The floor was in decent shape, but definitely needed some polyurethane. The job looks great. The quarter-round was installed well and I'm really enjoying my floors.
MA
Meredith Adams
Jun 24, 2016
5.0
Excellent and professional work by Ken and his Floorgem team. Ken is wonderful to work with before, during, and after the project. His crew was professional and respectful of my home at all times during the job. I recommend without any hesitation Ken and his company.
MK
Mary Frances Kenion
May 27, 2015
5.0
I am a repeat customer of FloorGem. Ken's crew is always great. We have had bamboo hardwood floors for over three years and they were in need of a screening. It was easy to schedule, a quick process, and our floors have been restored to all its former glory! I recommend without reservation!
JC
John Cook
Jul 8, 2013
4.0
FloorGem did an excellent job on my new floors and the refinishing of my 14 year old hard wood kitchen floors. They were able to make the color of the new floor and old floors look as if they were installed at the same time. Great job done on time and as promised.
Frequently Asked Questions About FloorGem Services
How long does hardwood floor refinishing take?
Most hardwood refinishing projects take 2-4 days depending on room size and finishing options. We screen, sand, and apply protective coats with proper drying time between each step.
What flooring works best for high-traffic areas?
Vinyl, ceramic tile, and polished concrete excel in high-traffic spaces. These materials resist wear, clean easily, and maintain their appearance under heavy foot traffic for years.
Can you install flooring over concrete subfloors?
Yes, we install various flooring types over concrete including vinyl, engineered hardwood, and ceramic tile. Proper moisture testing and preparation ensure long-lasting results on concrete substrates.
How much does bamboo flooring cost compared to hardwood?
Bamboo typically costs 10-30% less than traditional hardwood while offering similar durability and appearance. Installation complexity and specific product grades affect final pricing for both options.
Do you provide warranties on floor installations?
Yes, we offer one-year warranties on all labor and installation work. Material warranties vary by manufacturer, and we'll explain coverage details for your specific flooring choice.
When should I refinish versus replace hardwood floors?
Refinish if the wood is structurally sound with surface scratches or wear. Replace when boards are warped, deeply gouged, or damaged beyond repair through sanding.
What's the difference between ceramic and porcelain tile?
Porcelain is denser and more durable than ceramic, making it better for heavy-use areas. Ceramic costs less and works well for moderate traffic spaces like bathrooms.
How do I prepare my home for floor installation?
Remove furniture and existing flooring if needed. We handle furniture moving and debris cleanup, but clearing personal items beforehand speeds up the installation process significantly.
Can polished concrete be used in residential homes?
Absolutely. Polished concrete works beautifully in basements, kitchens, and modern living spaces. We offer various finish levels from satin to high-gloss with optional decorative staining.
What maintenance do commercial floors require?
Commercial floors need regular cleaning, periodic stripping and waxing, and professional maintenance programs. We provide scheduled services to keep your business floors looking professional year-round.
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