Metropolitan Equipment Group, Inc. was founded in 2003 and is a corporation formed from four successful companies in the Baltimore/Washington DC area. Those companies were L. M. Pond Company, Inc., Metropolitan Equipment Sales, Metropolitan Air Control Products, and Advance Building Solutions, Inc. We currently have 30 employees to serve the Washington DC, Baltimore and Richmond markets. We currently have expertise in two areas, which are critical environments (Pressurized Spaces) and Commercial HVAC applications.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.